DISCUSSION 1
DISCUSSION 2
100

What does SDOH stand for?

Social Determinants of Health

100

What do the 5Ws stand for?

Who, What, Why, Where, When
200
What is the Empathy Series 1 all about? 

 Health Equity and Leading with Empathy

200

No human review needed! I went through the claims system automatically. What am I?

auto-adjudicated claim

300

What is the Empathy Series 5 all about? 

Compassion

300

The provider billed for the service, the health plan processed the claim, and this document helps show amounts such as what was paid and what the member may be responsible for. Name the document.

EOB/ EXPLANATION OF BENEFITS
400

How many Empathy Series do we have?

5

400

I rendered the service, but I’m not the person whose health benefits were used. I’m connected to the claim because of the care I provided. Who am I?

Provider