Debt Resolution
Elite Legal Practice resolves debt using what method?
Litigation resulting in debt waiver and tradeline deletion.
The form you fill out behalf of the client receiving phone calls from collectors/creditors?
FDCPA FORM (FDCPA Note template)
What does the legal BPA stand for?
Best Possible Arrangement
ELP does not pay the creditors/collectors as a part of this process.
TRUE
To provide coaching opportunities, what note template do you use?
Client Care Coaching Request
Which one describes our services best?
Legal Debt Resolution
Which states can we go after the original creditor?
California
Iowa
Florida
Oregon
W. Virginia
Pennsylvania
A summons is also known as?
An invitation to court!
Do we pause payments when rescheduling an upcoming payment?
YES
A previous client wants to re-enroll, what note template do we use?
Re-Enrollment Request
What are the things we require to validate a debt?
Wet signature, original contract, a complete statement of all charges, and Interest rate changes.
A client is requesting to speak to an attorney, when should the clients expect to receive a call?
24-72 hours
Name the internal system we use to have our clients electronically sign documents?
ClixSign
What note template do you use when you the client wants to permanently change their payment date form the original date?
Payment Restructure Change
Which of the following would be considered an identifiable deficiency in a creditor's validation package?
Debts incurred by business', are not subject to FDCPA.
TRUE
After an attorney accepts a case for the client, where do we put the attorneys information?
Alerts tab
$6000.00
If a creditor calls wanting a Power of Attorney for a mutual client, what note template do you use?
Creditor Requesting POA
How many times in this legal process do we send out dispute letters?
Twice
Do attorney's and legal administrators ever guarantee things?
NO
What type of debt do we generally accept?
Unsecured debt and some secured debts with the client understanding the risk of repossession.
What outbound calls require you to complete a note template and a task?
Welcome Call
45 Day follow up
135 Day follow up
Quarterly