Business Management + Admin
While Sebastian is presenting his status report during a staff meeting, Danielle has a question about something he says. What should Danielle do?
A. Interrupt Sebastian so she can ask her question right away
B. Wait to see if another participant has the same question
C. Wait until the next meeting to ask her question
D. Ask the question after Sebastian has finished speaking
Ask the question after Sebastian has finished speaking
What is the main form of written communication between companies?
A) Telephone calls
B) Memorandums
C) Meetings
D) Business letters
D) Business letters
When government sets safety standards for the workplace, it is attempting to
A) Control business
B) Minimize risks to employees
C) Prohibit excess standards
D) Modernize working environments
B) Minimize risks to employees
An orientation program typically benefits new employees by
A) Saving supervisors' time
B) Reducing employee startup costs
C) Reducing new employees' anxiety
D) Increasing new employees' compensation
C) Reducing new employees' anxiety
What can happen when employees do not respect one another's lifestyles?
A) An uncomfortable work environment
B) Language barriers
C) Generational misunderstandings
D) An increase in productivity
A) An uncomfortable work environment
Feedback can be extremely valuable because it
A) Reinforces your own opinions
B) Shows you what areas to improve
C) Gives you a chance to be defensive
D) Points out others' strengths
B) Shows you what areas to improve
Ajay just won a school prize drawing and is awarded $100. To maximize the value of his money, when should he accept the $100?
A) Now
B) In six months
C) In one year
D) In five years
A) Now
Sasha's science teacher is explaining lab directions to the class. They'll be performing a complicated experiment with many steps that will take about a week. The next day, Sasha tries to remember a step of the directions, but she can't. Which step of following oral directions should Sasha have followed?
A. Take notes.
B. Acknowledge directions verbally or nonverbally.
C. Make eye contact.
D. Eliminate distractions.
A. Take notes.
Which of the following is an example of a voluntary debtor-creditor relationship?
A) Receiving a monetary gift
B) Obtaining a loan from a bank
C) Requiring specific information
D) Owing punitive damages
D) Owing punitive damages
Which of the following is an example of a fixed expense:
A) Insurance
B) Raw materials
C) Commissions
D) Credit card fees
A) Insurance
Before approving a loan application, a bank is likely to analyze the applicant's
A) Brand preferences
B) Inflation rate
C) Debt ratio
D) Performance goals
C) Debt ratio
Before building a media presentation, you should first plan the text and illustrations for the presentation by
A) Planning slide transitions
B) Developing a schedule
C) Creating the needed slides
D) Creating a storyboard
D) Creating a storyboard
A memo on the bulletin board from a supervisor to staff members is an example of __________ communication.
A) Downward
B) Formal
C) Upward
D) Horizontal
A) Downward
What is usually the first step in creating a budget?
A) Decide on a budget surplus
B) List variable expenses
C) Set aside money for savings
D) List sources of income
D) List sources of income
An effective way to close a job interview follow-up message is to:
A) Communicate your minimum salary requirements
B) Reinforce your interest in the position
C) Ask the interviewer to read your resume
D) Acknowledge your desire to be promoted
B) Reinforce your interest in the position
Which federal agency supervises banks and credit unions?
A) Federal Trade Commission
B) Federal Bureau of Investigation
C) Consumer Product Safety Commission
D) Consumer Financial Protection Bureau
D) Consumer Financial Protection Bureau
The goal of channels of distribution is to move products from producers to
A) Intermediaries
B) Final consumers
C) Industrial distributors
D) Middlemen
B) Final consumers
An example of an internal financial risk is
A) Consumer buying power
B) Foreign exchange rate changes
C) Improper budgeting practices
D) Credit downgrades
C) Improper budgeting practices
Which of the following is a controversial legal issue pertaining to airport security:
A) Passport purchasing procedures
B) Intrusive personal searches
C) Airline overbooking practices
D) Baggage fees and claims
B) Intrusive personal searches
One of the goals of qualitative research is to answer questions about
A) "How many."
B) "Why."
C) "How to."
D) "Who."
B) "Why."
Before making an investment decision, what should an investor analyze?
A) The business’ employee benefits
B) The investor's net worth
C) The investment's projected return
D) The currency exchange rate
C) The investment's projected return
A way that government regulates business is through A. industrialization
B. licensing
C. public good
D. service agencies
B. licensing
An example of an internal financial risk is
A) Consumer buying power
B) Foreign exchange rate changes
C) Improper budgeting practices
D) Credit downgrades
C) Improper budgeting practices
A primary purpose of data mining is to
A) Summarize ideas
B) Stabilize sales
C) Develop services
D) Discover relationships
D) Discover relationships
Which type of financial analysis is best for comparing a single company's historical financial information to determine trends?
A) Vertical analysis
B) Horizontal analysis
C) Leverage analysis
D) Liquidity analysis
B) Horizontal analysis
As a result of increasing competition, many segments of the hospitality industry are emphasizing promotional efforts to focus on
A) Technology
B) Place
C) Service
D) Price
D) Price
Which of the following is an example of an affinity partnership:
A) A restaurant gives discounts to those who join its rewards program
B) An airline offers frequent flyer miles to travelers
C) A credit card company offers cards with sports teams' logos
D) A bank pays to have its name on a local concert venue
C) A credit card company offers cards with sports teams' logos
Which type of financial institution is owned by its members and typically offers lower fees?
A) Commercial bank
B) Credit union
C) Investment bank
D) Mortgage lender
B) Credit union
GAAP is a system that provides accountants with:
A) Acceptable procedures
B) Professional development
C) The newest technology
D) Networking opportunities
A) Acceptable procedures
A basic reason for the formation of a trade association is to
A) Promote goodwill for an industry
B) Provide information for consumers
C) Find solutions for common problems
D) Establish a long-term group
C) Find solutions for common problem
The three types of flows in supply chain management are material flow, information flow, and
A) Inventory
B) Money
C) Supply
D) Distribution
B) Money
The cost associated with throwing out defective products as they come off the production line is a(n)
A) Internal failure cost
B) Prevention cost
C) Appraisal cost
D) External failure cost
A) Internal failure cost
Which of the following quality-management tools helps managers determine which problems need immediate attention:
A) Pareto chart
B) House of quality matrix
C) Statistical quality control
D) Cause-and-effect diagram
A) Pareto chart
The following is written on the back of a check: “For deposit only; Maria Evans; Account #285655.” This is an example of a(n) __________ endorsement.
A) Restrictive
B) General
C) Open
D) Congruent
A) Restrictive
Which of the following mutual funds is most likely to be tax inefficient?
A) A fund with a low portfolio turnover rate
B) A fund with a high portfolio turnover rate
C) A fund that concentrates on a specialized sector
D) A fund that attempts to match a broad market index
B) A fund with a high portfolio turnover rate