Exam Questions
Broad Terms
H&T Terms
Toronto Day
Quotes
100

If you invent a new type of technological device, you should use this type of intellectual property protection.

What is a patent?

100

The driving force behind prices in capitalist markets

What is supply and demand?

100

The price of an airline ticket before taxes, fees, surcharges

What is a base fare?

100

Longest street in the world

What is Yonge Street?

100

"Don't find a fault, find a remedy"

Who is Henry Ford?

200

In this type of culture, words are less important than tone of voice, facial expression, gesture, posture, or even family history.

What is a high-context culture?

200

Ranking a presented statement from strongly disagree to strongly agree

What is the likert scale?

200

Breakfast option consisting typically of non-cooked foods (cereal, yogurt, coffee, tea, etc.)

What is a continental breakfast?

200

Toronto is the ____-largest city in NA

What is fourth?

200

"Success isn't owned, it's leased, and rent is due every single day."

Who is LeBron James?

300

In order to book a room at the prestigious Sparkle Hotel, customers must also purchase an additional pass to the water park across the street.

What is a tying agreement?

300

Type of display that encases items on all sides

What is a shadow box display?

300

Metric used to measure the profitability of a lodging establishment

What is RevPAR?

300

Largest car-free urban community in NA

What are the Toronto Islands?

300

"Brand image isn't what we tell our customers it is, it is what our customers tell each other it is."

Who is Scott Cook?

400

If a court makes a ruling, all other courts must follow its precedent and act in accordance with that ruling.

What is common law?

400

The rule that describes the phenomenon in which 80% of effects come from 20% of causes

What is the Pareto principle?

400

Setup used before cooking to organize ingredients, often used in professional kitchens (e.g., cuts of meat, sauces, chopped vegetables, etc.)

What is a mise en place?

400

City Within a Park: the number of trees in Toronto

What is 10 million?

400

"Protect your hand when you're confident you're in the lead."

Who is Daniel Negreanu?

500

Maeve is in the midst of developing a new advertisement for her event-planning business. Although she is pleased with the font and font size that she is using, she dislikes the amount of space between the individual letters and words in the ad. Maeve should adjust this type of formatting in the text.

What is kerning and tracking?

500

Method of organization divides tasks into stages of completion

What is a Kanban board?

500

Like a motel, but with additional services and more than one floor

What is a motor inn?

500

Southernmost region in the GTA

What is Halton Region?

500

“Your most unhappy customers are your greatest source of learning.”

Who is Bill Gates?