Holidays!!!
Operations
Finance and Economics
Customer Relations + Emotional Intelligence
Stuff :)
100

You might leave these items out for Santa

What is milk, cookies, and carrots?

100

What does KPI stand for

What is Key Performance Indicator?

Definition: a measurable value that shows how effectively a company or individual is achieving key business objectives. KPIs should be specific, measurable, and tied to strategic outcomes, helping to gauge success in areas like finance, marketing, sales, and customer service. 

100
What does ROI stand for?

What is Return on Investment

100

HEART Acronym

Hear, Empathize, Apologize, Respond, Thank

100

What is the first things you should do in a roleplay?

What is greet the judge and introduce yourself clearly?

200

Highest grossing Christmas movie?

What is Home Alone?
200

What are overhead costs?

What are the essential, ongoing expenses to run a business that aren't directly tied to producing a specific product or service, like rent, utilities, insurance, and administrative salaries?

200

What is the definition of economics?

What is a decision making process to satisfy unlimited wants & needs with limited resources?

200

Importance and meaning of consumer retention

What is a company's ability to keep its existing customers buying from them over time and preventing them from switching to competitors by building loyalty?

200

What is the purpose of a DECA roleplay?

What is to apply what you learn to real world situations?

300

The names of Santa's reindeers

Who are Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen, and Rudolph?

300

Reasons for a business to be updated on relevant regulations and laws

What is avoiding significant penalties, maintain a strong reputation, and improve overall operational efficiency?

Think of OSHA (Occupational Safety and Health Act) 

300

What is elastic demand?

What is when a change in price creates a large change in demand?

So things that are not necessary for life. For example, unelastic demand works for things like food, water, gas, etc. You still have demand even if prices go up.

300

Consumer touchpoints

What are all the points of interaction between a customer and a brand, from seeing an ad to using the product and contacting customer support

300

What is this year's DECA slogan?

What is "Go the Extra"?

400

What city is the Grinch in?

What is Whoville?

400

SHIP acronym

S - Scheduling

H - Handling

I - Inventory

P - Productivity

400

What are consumer and capital goods?

Consumer- For your own use. 

Capital- For business use.

400

Employee turnover

What is the rate at which workers voluntarily leave a company over a specific period? 

It's a key HR metric reflecting job satisfaction, culture, and management effectiveness, with high rates signaling issues like low pay, poor growth, bad management, or lack of support, impacting costs, skills, and team morale.

400

What does DECA stand for?

Distributive Education Clubs of America

500

According to Frank Sinatra, the weather outside is what?

What is frightful?

500

CODE acronym

Collect, Organize, Distribute, Encrypt

500

What is equilibrium?

What is the point where supply and demand are balanced out?

500

CRM meaning

What is customer relationship management?

It is a strategy and technology for managing all your company's interactions with current and potential customers.

500

Who are the sigmaest DECA trainers in John Fraser?

Who are Scarlett and Olivia? (Obviously)