Marketing
Hospitality
Finance
Business Admin
Entrepreneurship
100

A company that makes products from recyclable goods is exhibiting ethical behavior because it is protecting the...

environment

100

When answering the phone, hotel employees should...

Say the name of the hotel that the caller has reached

100

To endorse a check, the payee must sign their name where on the check?

Back of the Check

100

To maintain a hazard-free work environment, local regulations might require businesses to undergo...

Safety Inspections

100

A new customer moving into your area is an...

Opportunity

200

The first step to becoming a leader is...

believing you can do it.

200

After learning everything that you can about conflicting viewpoints, you should...

Carefully Reflect

200

The primary force influencing corporate governance is a company's...

Board of Directors

200

If you are implementing change on a wider scale, in which stage of the PDCA (Plan-Do-Check-Act) cycle are you?

ACT

200

When it comes to building a strategic relationship, it is important to...

Be open to learning from others

300

Due to advances in technology, which phase of the product life cycle is the typewriter in?

Decline

300

The most important reason for salespeople to follow up a sale is to...

reassure the customer.

300

Whether prices go up or down, the relationship between relative prices does not change if the __________ remains the same.

Ratio

300

MOST, PESTLE, and SWOT are all types of

Business analysis techniques

300

Because their advertisements last only as long as they are on the air, broadcast media are considered __________ media.

Time

400


Bill has never traveled outside of his country before, so when he signs up to study abroad, he is unsure of what to expect. Bill's situation is ambiguous because it includes...

Novelty

400

How can a business help employees improve their performance to achieve its organizational goals?

Provide feedback

400


What form of communication is best for a manager to use to obtain immediate feedback from employees and gauge their nonverbal cues?

Face to Face Meeting

400

When negotiating with a vendor, it is important to...

Prepare ahead of time

400

What type of insurance protects a company from losses incurred when one of its customers is unable to repay a debt because the customer's business was destroyed by a tornado?

Credit

500

A salesperson who explains to a customer how a certain product offers comfort as well as safety is describing __________ benefits.

Hidden

500

Most hotels now offer guests the option to reuse their bath towels instead of receiving new ones each morning. This is an example of how the hospitality industry has embraced...

Water and energy conservation

500

The balance sheet has a close relationship with the company's...

Income Statement

500

What is a reason why businesses try to control expenses to purchase the most modern equipment?

To remain competitive

500

In a startup company's business plan, it has a sales goal for the first year of $250,000, a sales goal increase of 10% the second year, and increase of 15% for the third year. What is the sales goal amount for the third year?

$316,250