Name That Tune
This song by Whitney Houston, originally by Dolly Parton, was a huge hit in 1985 and became her first number one single.
What is I Will Always Love You.
This bone is the longest and strongest in the human body.
What is the femur?
This human organ is roughly the size of a fist and can pump up to 2,000 gallons of blood per day.
What is the heart?
This is the typical time frame within which UHC aims to process and approve non-urgent, pre-service requests.
What is 14 calendar days? (Standard = 2-15 days)
*Remember to remind mbrs that the closer we get to year end, the longer requests may take.
This is the main commitment UHC makes to its members regarding healthcare access, focusing on delivering services efficiently and equitably.
What is improving health outcomes?
This 1994 song from The Lion King includes the lyrics, "Hakuna Matata, what a wonderful phrase!"
What is Hakuna Matata?
This outermost layer of skin is made up of dead cells and act as a barrier.
What is the epidermis?
This bird is known for being unable to fly, but is also the fastest-running bird in the world, reaching speeds up to 70mph.
What is the ostrich?
This is the period within which UHC mbrs can file an appeal after receiving an adverse benefit determination.
What is 180 days?
The focus on advancing this type of care delivery, utilizing digital tools to increase access and improve efficiency.
What is value-based care?
This 1997 song by Spice Girls includes the line, "If you wanna be my lover, you gotta get with my friends"
What is Wannabe?
This gland, located at the base of the neck, regulates metabolism by releasing thyroxine.
What is the thyroid gland?
This country is home to the longest coastline in the world.
What is Canada?
UHC processes urgent pre-service requests within this many hours, when life-threatening or urgent situations are involved.
What is 48-72 hours?
UHC/Optum has committed to providing these types of programs, designed to help members achieve their personal health and wellness rewards and activities.
What are health and wellness programs?
This Led Zeppelin song famously starts with "There's a lady who's sure, all that glitters is gold."
What is Stairway to Heaven?
These vessels carry oxygenated blood away from the heart.
What are arteries?
The average person walks about this many miles in their lifetime, which is about five times around the world.
What is 70,000 miles?
This is the typical time frame within which UHC aims to process and approve GAP exception requests.
Other than PA requests. What other request TAT is 2-14 business days?
What is telemedicine or virtual visit?
This 1991 song by Bryan Adams became a smash hit after being featured in the movie Robin Hood: Prince of Thieves.
What is (Everything I do) I Do It for You?
This part of the brain controls balance and coordination.
What is the cerebellum?
The shortest war in history was between Britain and this country, lasting only 38-45 minutes.
What is Zanzibar?
This is the typical time frame within which UHC aims to update eligibility?
What requires 48-72 hours to update in system, from time transmission is received from employee's HR department?
What is AI (Artificial intelligence)?