Otconnect Beat
Holiday Bundles packs
Unlimited pass gift
Regifting packs
Otconnect Beat
100

The Otconnect Beat cost

$124

100

Needs to be filled out when purchased 

Standard pack holder agreement and addendum
100

Where can this be purchased 

in studio only 

100

What is the regifting promo

Inactive pack holders can gift unused classes to friends and family

100

To get out of ship mode, you must 

Plug into the charger 

200

Zone check display may be enabled or disabled by 

The members' settings in their mobile app 

200

Packages purchased during the offer period may only be used

 by the package holder and may not be transferred 

200

offer valid for 

current members to purchase for non- members 

200

Who can be gifted these classes

non-members- individuals who did not have an active membership or package. former members who have not been active for 60 days 

200

Device status light meaning

A low battery when it is being powered off will


Blink quickly 3 times in red, then shut down


300

5 new features include 

usb c Charger, Automatic shut off, improved reading of HR, faster Charging, Zone Check technology.

300

offer is valid for 

current or former pack holders 

300

How many unlimited passes can a non-member use

one. If they are gifted multiple a refund can be issued. 

300

Gifted classes may only 

be used at the studio where the original package sessions were purchased 

300

Device status light meaning

light ring while firmware is being updated

flash yellow


400

Name the 4 parts of the otconnect beat 

Pod, Carrier, strap, Charger 

400

Can package holders purchase multiple Holiday packages? 

yes

400

What if the gift recipients redeem the pass after the pricing option is out of MBO? 

Create a help desk ticket, and it will be activated within 24 hours of ticket submission 

400

The package holder must sign 

standard pack agreement and addendum 

400

Device status light meaning

light ring when firmware is complete

Flash green


500

Device status light meaning

 Low battery when powered on, it will 

blink quickly 3 times in red


500

What are the pack amounts, and what number of classes comes free 

10 pack, 2 free

20 pack, 4 free

30 pack, 6 free

500

How long is the pass active for 

30 days after activation 
500

Regifted sessions will expire 

1 year after activation

500

Device status light meaning 

During charging

pulse white