Guests
Do all guest profiles need a picture on file? Does this need to be done before they use the club or can they do it on their way out?
How many kids are included in a family or single parent membership? What if they have more than that?
3 are included. It’s $5/mo for each additional child
If someone rejoins and they already have a picture on file, should you retake it?
Yes, unless it's clearly a VERY recent photo
In which country do cherry blossom trees signify the beginning of spring?
Japan
What age is an adult vs child guest fee and what is the cost for each?
16 and older - $10+tax
under 16 - $5+tax
What is the oldest a dependent can be on a family or single parent membership?
They have to be 20 years or younger to be a dependent
What are two reason we check people in right away?
So we can verify they're active and see if there are any notes on their account
What is the name of the first full moon that occurs in April?
If a member's account is frozen, can anyone on the membership use the club?
Only if they pay a guest fee or unfreeze
What is the cost of Platinum Senior Single and Gold Senior Single?
Platinum - $70+tax/mo
Gold - $60+tax/mo
How old do kids have to be to use the cybex equipment after JO?
12 years
Who is the Greek goddess of Spring and nature?
Persephone
If someone comes in and says they're from a club that's part of fitlife, what do they need to show you? Do they need to follow the typical guest policies?
They need to show you their fitlife card from their home club. They still need to follow the same guest policies as regular guests
What is the cost of a Bronze Couple Membership? Gold Couple? Platinum Couple?
Bronze Couple - $90+tax/mo
Gold Couple - $100+tax/mo
Platinum Couple - $114+tax/mo
How old does a kid have to be to use free weights after JO?
14 years
How many hours of daylight does the North Pole get in spring?
24 hours
How long can someone with fitlife use the club for with their fitlife card?
Up to 2 weeks
What is the cost of a Platinum Single Parent Membership? Platinum Family?
Plat Single Parent - $107+tax
Plat Family - $135+tax
What are the current kids club hours?
Mon-Sat 8:30am-12pm and Mon-Thurs 4:00pm-7:30pm
Each spring on April 9, what holiday is dedicated to celebrating a sparkly and mythological creature?
National Unicorn Day