Show:
Shipping
COOL
Drawer Boxes
Anatomy of a Door
Deco
100
What days does the Mejiha Truck go up to Elk Grove?
Monday and Wednesday
100
What computer key do we use to move between fields in COOL?
The Tab Key
100
What are the two drawer box constructions we have to offer?
Dovetail and Doweled
100
What are the left and right pieces of the frame called?
Stiles
100
How many pieces are used in a Deco Door?
1 piece
200
Do we ship UPS?
No, we actually ship FedEx.
200
What are the four types of orders we accept?
Email, Fax, Phone, and Internet
200
What are the cut outs in the bottom of the box for clips called?
Notching
200
What are the top and bottom pieces of the frame called?
Rails
200
What does RTF stand for?
Rigid Thermo Foil
300
If a customer requests to change the ship to address, can you still ship Our Truck?
No, you may not. You will have to adjust their default address to reflect the new requested address.
300
What is the final step in the COOL ordering process before exporting?
The Readback
300
Name the type of hardware options we carry for drawer box glides.
Under Mount and Side Mount
300
Where on a door is it split when a customer requests a Pair Door.
The door will be split at the width.
300
What detail is not allowed on a Deco Door?
No Lip No Detail
400
What is the minimum piece count for Our Truck in our Elk Grove and Monroe facilities?
6 pieces
400
In what way do we take a door's measurements?
Width x Height
400
What materials are options for Dovetail construction boxes?
Solid Wood and Baltic Birch
400
What part group has smaller rails than stiles naturally?
5 pc Drawer Fronts
400
What material is used for the core of a Deco Door?
MDF
500
If you see "8 135" listed in the ship method, what does this mean?
That customer is set up for prepaid freight shipping on Monday, Wednesday and Friday.
500
How are accessory pieces and moldings entered into COOL?
By part number
500
What type of glides will be used when a customer is requesting clips?
Undermount
500
What are the openings called between mullions?
Lites
500
What is Decore-ative Specialties design series of 5pc Deco Doors called?
Expressions