Account Access, Invitations & Prize
The number of days before an app invitation email expires.
What is 30 Days?
This feature of the App allows members to temporarily or permanently stop their memberships if needed.
What is canceling or freezing through the app?
Members can turn these on or off in Settings.
What are app notifications?
All booked Group X classes and PT sessions appear here.
What is the Calendar tab?
A member has stated that they do not have the ability to Download the app for a valid reason so you provide them this alternative item for checking in.
What is a Key Tag
This required piece of information prevents a member from being imported into the app if missing from ABC.
What is an email address?
This will be utilized as the barcode information to put into ABC.
What is the agreement number.
This small visual cue appears on the notification bell for unread messages.
What is a red dot?
The amount of time a member can check into a class prior to it is starting.
What is 12 hours
A Member has elected to purchase a $10.00 Key Tag, so you ring up this POS item in ABC as what.
What is Key Tag Fee.
The official date when Account Access to the NEW Defined Fitness App will occur for our members.
What is November 24, 2025.
This is used to check in to the club on each visit to our clubs
What is a dynamic QR Code
This is the final date in which our members have the opportunity to gain entry and be registered to win a 1 year paid membership.
What is December 22nd, 2025
A member who signed up for a class and checked into the club within one hour of class start time will automatically show as this.
What is checked in for class?
A member has reported that they have not received any app communications.
What is the response: "Have you updated your email"
The prize our members are entered to possibly win after successfully downloading the App and utilize to check in.
What is a Defined Fitness 1 Year Membership
The section in the app where members can access and change the way they pay for the memberships.
What is My Payment Method
The date when Group X Class Booking will begin through the app.
What is December 1st, 2025
This does NOT happen automatically if a member does not attend a booked class.
What is removed from the class?
A Member reports that they have concerns about data being safe.
What is the response “Your data is secure because Norton Security is used by our Platform ABC?”
The official date of when Account Access to the OLD Defined Fitness App will be available to or members until?
What is November 30th, 2025
Section in the app where members can refer friends and family to Defined Fitness.
What is the Invite Now Link
The Date in which the Club Email Contest will occur
What is November 18th-30th
The location where members can see how many PT sessions they have left.
What is Session Balance under My Account?
A member wants to join a popular GX class but struggles to get to the club in time to sign up when the sheet is placed out 30 minutes before class and it fills immediately. This new feature ensures they can reserve their spot 12 hours before the class begins right from home, making the whole process easier and more convenient.
What is class booking through the app?