DEI Definitions
Looks Like DEI
Does NOT Look Like
Case Study Clues
Random
100

What are systemic inequities?

Barriers created by policies or systems.

100

What is culturally inclusive communication?

hospital provides materials in multiple languages

100

What is language inequity?

Only using English during a discharge teaching with a non-English-speaking patient.

100

What is a non-DEI outcome?

A patient leaves the hospital because their concerns were dismissed.

100

What is DEI at Interior Health?

IH promotes respect, belonging, and accessibility for all employees and patients.

200

What is diversity?

Mix of backgrounds in staff/patients

Treating everyone the same, even if their needs differ.

A variety of identities, languages, cultures, and abilities represented in a group.

200

What is culturally safe practice?

A unit posts land acknowledgment plaques and offers smudging space ect.

200

What is bias in treatment?

Ignoring pain in minorities

200

What is inclusive intake?

Use pronouns respectfully

200

What is health literacy support?

A nurse slows down speech, uses visuals, and checks understanding.

300

What is empathy?

Understanding someone else’s feelings or experience.

300

What is an example of inclusive communication?

A nurse asks a patient: “What pronouns do you use?”

300

What is lack of cultural safety?

team where patients’ traditions are ignored because they’re “too complicated.”

300

What is an example of inclusive care failure?

Misgendering a patient repeatedly during triage.

300

What is an example of inclusive practice?

A nurse uses trauma-informed care or culturally sensitive practice for a patient with past experiences of discrimination.

400

What is equity?

Fair resources addressing barriers

Giving people what they need to reach the same outcomes—not treating everyone the same.

400

What is diverse hiring?

Staff reflecting patient demographics

400

What is performative inclusion?

Displaying DEI posters but having no DEI training.

400

What is reflective practice?

A nurse adapts care after recognizing their own bias.

400

What is a nursing example of equitable care?

advocates for an interpreter when a language barrier is present.

500

What is inclusion?

Belonging where voices are valued

A feeling that you are welcomed, respected, and valued in a space.

500

What are inclusive practices?

Tools/ resources, like interpreters/pronoun badges

500

What are inequities' harms?

Higher costs from disparities

500

What builds belonging?

resource/support groups