ESSENTIALS
Gate agents record the time departure activities take place in this live document
Gate Events Tracker (GET)
Use this tool to determine how many minutes should be coded to late arrival
LAA Calculator
Airport agents use this resource which contains references to WestJet policies and procedures.
WIN
In this application, codes are applied to the minutes of a departure delay.
MC Web
Use this table for guidance when delay coding
Turn Time Interval Matrix
This Westnet page is a one-stop shop for information on WestJet's operational performance.
SPOT & Targets
Delay Codes and their definitions can be found here.
Delay Code Glossary
Use this tool to determine operational minimum turn time.
Quick Reference
The WestJet team that are our gurus when it comes to safely performing on time.
Operational Performance