Delegation
Interruptions from unscheduled guest, phone calls, failure to delegate routine tasks, inability to say no
What is time management obstacles?
Name four communication styles used to interact on a professional level. These communication styles apply to both verbal and nonverbal communication and behavior.
What is
1. Assertive Communication
2. Aggressive Communication
3. Passive communication
4. Passive aggressive communication
A standardized form of interprofessional communication.
What is SBAR?
"Given the list of tasks and responsibilities for the shift, which ones are time-sensitive or critical to patient health and safety and arranging the schedule to address these tasks?“
What is prioritization?
They are energized by being with other people, like being the center of attention. Act, then think. Communicate with enthusiasm. They are go-getter or people -person
What is Extrovert
Assigning responsibility of a patient care task or activity to someone else, while retaining accountability for the outcome (ANA, 2012).
What is delegation?
Respectful, calm,
massage clearly delivered, leaving room for collaboration
Example: I have completed Ms. A.'s assessment. Based on my findings, I believe the Foley can be removed following subjective and objective assessment.
What is Assertive communication?
"What are the patient-specific and shift-specific goals I need to achieve today? Do these goals align with the broader objectives of my role and the healthcare team?“
What is Goal Setting?
Analyze situations, consider multiple perspectives, and evaluate alternatives to make sound decisions
What is Critical thinking skills?
Paying attention to their intuition, instinct, and ability to draw meaning from seemingly disconnected facts
What is Intuitive?
Lack of confidence or skill.
Time constraints
Concerns about patient safety
What are common challenges and barriers to delegation?
Verbal force and intimidation are used when interacting with people. Unwilling to compromise and lacking respect for other's opinions.
What aggressive communication style
Goal setting, prioritization, planning, and delegation
What is Time management skills
Unstable vs stable.
Active/acute vs Chronic condition.
Unexpected vs expected assessment findings
What is a decision tool for prioritization?
1. Values logic, justice, and fairness. Naturally sees flaws and tends to be critical. Prefers to understand experience through logical thinking.
What is a Thinker?
Time, Trust perception of others. Enjoying, getting hands dirty and fear.
What are the barriers to delegation?
Hide the actual needs of the person to please others. Avoids confrontation. Being completely not honest about one's true beliefs and feelings. Unable to speak up for oneself results in anger and resentment when needs and wants go unmet
Passive communication
The need to revised the developed plan due to unforeseen circumstances
What is flexibility
Involves the application of knowledge and experience to identify patient problems and to direct clinical judgments and actions that result in positive patient outcomes (Benner, Hughes, & Sutphen)
What is critical thinking
Desires own space. Likes solitary activities , works alone. May prefer activities with fewer people
What is Introvert?
The decision to delegate using clear, concise, correct, and complete communication. Supervision , evaluation and feedback
What are effective delegation steps?
Passive but use subtle and indirect acts of aggression to display true feelings. Uses embarrassment, sabotage, and outright lying.
What is Passive aggressive communication
•Ask for help
•Effectively delegate
•Begin with the most difficult or important tasks
•Anticipate unexpected occurrences
•Eliminate redundant tasks and simplify tasks when possible.
What is Time management tips?
Drawing upon clinical knowledge and experience to assess patient needs accurately and prioritize care accordingly.
What is Clinical Judgment?
Values empathy and harmony. Naturally sees exceptions to the rule. May be seen as weak, over-emotional and illogical.
What is a feeler