Policy
Above Wing
Below Wing
Baggage
Surprise!
100

How do you know it is OK to open the aircraft door on arrival?

Receiving a thumbs up from the FA

100

What is the check-in cutoff time for JAX?

D-40

100

What do you need from the ramp to approach an aircraft with the jetbridge?

A thumbs up

100

If a bag is too heavy for you to lift, what is your course of action?

Ask Team member for help


100

What is the program for employees to use during difficult work or life periods?

Employee Assistance Program

200

When do you submit an ASAP report?

Every time a Safety Time Out is called/when a safety mistake was observed

200

What must you do when you walk away from your computer?

Lock your computer!


200

What does F.O.D stand for?

Foreign object debris 


200

When placing a bag on the belt, what is the distance between bags?

Three feet (or at least a dot)


200

Where can you find Delta's baggage fee calculator?

300
Do you tell LEOs the FAMs seat numbers onboard?

YES

300

What time does the mainline boarding process begin?

D-40

300

What do you need in order to move the jetbridge away from the aircraft?

A guide person

300

What weight should a heavy tag be placed on a bag?

51 Lbs

300

Where must your SIDA badge be displayed?

Above the waist and below the neck

400

What time should the last passenger be scanned on by?

D-13 (13 minutes prior to departure)

400

What color is JAX's stamp to clear selectees?

Red

400

What are the required PPE for the bagroom?

Bump cap, safety vest, steel toes, and hearing protection


400

What is the cut-off time to process/send rechecks?

D-30 for the flight you are rechecking the bag to
400

When do you need to report an injury at work?

Immediately (or by the end of your shift)

500

How many times per flight do we make the "Lithium battery" announcement?

3

500
How close to the airport does lightening have to be to stop the boarding process?

3 miles (same as Ramp closure)

500

Where is the LERAP located in JAX?

Operations

500
ALL soft-sided sporting equipment bags are considered what?
Limited Release (don't forget to do in SNAPP!)
500

What makes up the WDR?

Fuel, Customer Counts, Bin Weights