500
A resident is agitated and yelling at other residents and staff around the nurses station. What might you do to help in this situation?
a) leave her alone, someone else will deal with her
b) go over to her, unlock the brakes on her wheelchair and take her to her room
c) go up to her, bend down, catch he eye and ask her if she needs your help
d) contact her doctor and ask for a medication to address her behavior