MINT
What is the BID?
11,146,725
True or False: this store has at least 5 photos on their menu
True
Who is the Case Owner of this SC?
What is the SID?
33389105
What is the Marketplace WO number?
01213137
Does this store offer pickup, or just delivery?
Both!
How many stores are accessible through the Mx Portal?
2
What is the case status?
Solved
What is the store's address?
14300 Fenkell St
Detroit, MI 48227
United States
What is their order protocol?
Summarize any deactivations.
1B - Fake Mx //. Suspected Fraud // Unable to confirm Mx details // Please have the Mx obtain a copy of their SS4 or EIN Verification Letter (147C), business license, and matching photo identification (front/back) and upload it into the Activation tracker in Mx Portal //
What are the last 4 digits of the bank account number?
********3729
What is the account's deck rank?
Joker
How many support cases does this account have?
1
View the Parent/Business Account page in DDMX.
What are the total number of stores connected to this business?
3
What Business Tags does this store have? (name 3)
Italian, Pizza, Cheesesteaks, Chicken Wings, Pizzeria, Steak, Fries, Fast Casual
Who has Business Admin access to the Mx Portal? (name)
John Browner
What is the Issue and Resolution for this SC?
Onboarding Issues / Escalate to Fraud Team
What is the assigned tablet password?
8817
Which Work Plans are completed? (name all)
Banking, GPA, menu
Describe the header/logo photos
...
Look over the Home Page/Onboarding Tracker. What actions need taken to get this store onboarded?
Additional docs needed, confirm email/phone number
Summarize the SC notes. (specifically what was the issue, resolution, and next steps?)
Issue Reported: Mx called to provide the docs so the verification team can review the docs
Resolution: send over the email asking for the docs so the verification team can review the docs
Next Steps for Mx: wait for the mx to review the docs
What is the email address for their tablet log in?
14125127919cvpp@ipad.doordash.com
Summarize what needs to be completed before this Mx can finish onboarding.
Fraud + CAO