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Dental Procedures
H I P P A / CED
Dentacom
10 for 10
Cigna Standards
100
Code for Adult Cleaning
What is D1110
100
2 primary numbers used to access an account
What is SSN# and Cigna ID#/AMI
100
Login for Dentacom
What is Gqadson
100
First Statement on every call
What is The Branded Greeting (Thank you for calling Cigna Dental)
100
Standard Deductible
What is 50
200
D4910
What is Periodontal Cleaning.
200
# needed to validate a Dental Provider.
What is TIN #
200
First screen you use in Dentacom on Every Call
What is P1-P1-P1-P1-P1
200
2nd Step on call.
What is ask for phone number.
200
Standard frequency for Cleanings
What is 2 per calender year
300
Codes for Scaling and Root Planning.
What is 4341 , 4342
300
Login For CED
What is GOMM
300
Check Dentist's Network Under
What is D4
300
Last Step before Ending Call.
What is Branded Closing ( Thank you for being the Best part of Cigna)
300
2400 and above
What is Subject to review.
400
Code for Problem Focused Exam
What is d0140
400
What number goes on CEI line in CED.
What is SSN#
400
P8
What is Schedule List
400
Step 5 of the call.
What is Validation.
400
Downgrade on Postier composites
What is Alternate Benefit
500
D9940
What is Occlusal / Night Guard
500
Name of screen that shows last member update.
What is Member Activity Screen
500
Average cost in the area found on
What is R2
500
May I put you on a brief hold.
What is Always Ask for Permission
500
Standard Calender Year Max
What is 1500