DM Basics
What are the 2 things a patient needs in order to take their weekly scans?
The Scanbox and the DM app
True or False: DM can help reduce appointments off the schedule - benefiting both the patient and the office?
True
*Double Jeopardy* What is the first step for the patient to begin taking their DM scans (hint - this can be done when they sign their contract)
Downloading the DM app
Who in the office should be able to talk about the benefits of DM and help them take their first scan? Bonus points if you can tell me what that first scan is called?
Anyone! Baseline Scan
Where was DM founded?
Paris, France!
How often do patients take their DM scan? If a patient gets a no-go how many days later do they scan?
Weeks scans - every 7 days
After each No-Go - every 3 days
What feature can be sent to a patient that is used to highlight areas of improvement (ex: bad hygiene or aligners not tracking)?
Annotated photo
Can parents have access to the patient's account? If so, what is this feature called?
Yes and it is called the Guardian feature
Whose role is it to confirm the patient has their DM app downloaded at their initial bonding appointment?
The Front Desk
How many observations can our AI detect?
Over 130+
What phones need the LED adapter? Where does it tell the patient that they need an adapter?
iPhone 17 Pro/Air and most Google Pixels. In the DM app (usually during the setup portion)
Where do we search for a patients name before adding them into the system?
Patients tab --> look under Not Monitored or the Magnifying glass tab
Where on the app would the patient go to be able to reach out to the office?
The messages tab
Is there something the TC uses during the consult to explain what DM is?
Yes! The TC/DM Video
How many appointments can typically be removed off the schedule when a patient scans with DM?
3-5!
*Double Jeporady* If a patient is on DM, when should we tell them to switch to their next aligner?
When the DM app tell them to switch (when they get a GO)
True or False? DM should be brought up at each patient's appointment, and we should evaluate resetting goals at each appointment.
True for both
What is one of the benefits DM would provide to improve the patients/parents during treatment?
Less in-office appointments, two-way communication with the practice, catch issues early, etc.
Who should be checking to make sure that DM goals (like archwire passivity and bite) are set at each appointment?
Clinic
How long does it take each week to do a scan?
On average less than 2 minutes
What is the notification called if an aligner is not tracking and gives the patient a no-go?
Unseats and noticeable unseats
On the DM Dashboard - What is the difference between the messages tab and the clinical notification tab?
Messages - direct messages from the patients. Clinical notifications - AI detections/alerts
Finish this sentence: A missed scan is equal to a ____?
A missed appointment
Whose role is it to review the messages/notifications/alerts that come through the dashboard? How often should these notifications be reviewed?
DMC (Dental Monitoring Coordinator). Daily.
*Double Jeopardy* How many scans has DM reviewed since it was started over 10 years ago?
2+ billion