Abbreviations
CDA
Canadian Dental Association
How much money can an office loose per year due to short notice cancellations and no-shows?
$100,000
Why should the office have a policy and procedure manual?
To describe how each job is performed and the expected outcome.
How does a self-directed team function best?
Without supervisory authority.
When is an account considered delinquent?
When it is 30 days past due.
RCDSO
Royal College of Dental Surgeons of Onatrio
What is the primary responsibility of the DOA
To keep the schedule full
Whose role is it in keeping the schedule full?
The DOA
What did the Sumerians think caused tooth decay?
Tooth worms.
Name two accounting software.
Sage and Quick Books
CDHO
College of Dental Hygiene of Ontario
What is the term for overlapping appointment times in multiple chair scheduling?
Dovetailing
What is the recare code
01202
When did the first Dental College open
1840 Baltimore College of Dental Surgery.
What is a professional courtesy?
When the dentist offers an incentive to patients for payment.
CDA
Canadian Dental Association
Why should large complex procedures be avoided near the end of the day?
The dentist and assistant may feel fatigue near the end of the day.
How much buffer time does an office need to schedule emergency appointments?
10 or 15 minutes
Who must the dentist be registered with to treat Albertans?
College of Dental Surgeons of Alberta
What does CPP stand for
Canadian Pension Plan
CDSA
College of Dental Surgeons of Alberta
What should patients bring with them to a general anesthetic appointment?
Identification, Credit Card for payment, and prescription for antibiotics.
Why is the mouth considered the gateway to the body?
It is the first point of nutrition.
Who is the father of dentistry
Pierre Fauchard.
Why is it essential to track the referral report?
To send thank you letters to your patient referrals.