How Long?
How Much/Many?
March Madness
Denny's Trivia
Service Standards
100

How long can apple crisp be held in the Alto Shaam?

3 Hours

100

What is the maximum number of prepped apple crisps that can be stored in a full size insert pan?

3 prepped apple crisps

100

What is the cook time for apple crisp?

7 minutes 30 seconds

100

What Birthday is Denny's celebrating this year?

70 Years!

100

What question do you ask yourself at every step of the the Guests' experience?

Is it Right?

200

What is the cook time for lasagna?

12 minutes

200

How much cheesecake goes in the Very Strawberry Cheescake Milkshake?

1 #20 Disher

200

What is the total amount of meat sauce used on lasagna?

8 ounces

200

What is Denny's new tagline?

It's Diner Time!

200

What does TACT stand for?

Trust, Apologize, Correct, Thank

300

How long can you hold biscuits in the Alto Shaam?

2 hours

300

What is the correct portion of mashed potatoes?

2 #8 Dishers

300

How long can you hot hold lasagna in the Alto Shaam?

4 hours

300

The second largest franchisee in the Denny's system is who?

Dawn Lafreeda

300

Servers should be able to let guests know that lasagna is only available during what time frame?

11am-11pm

400

What is the hold time for bacon and sausage in the Alto Shaam?

4 hours

400

What is the correct portion of red skinned potatoes?

One square scoop

400

What portion of ultimate cheese blend is added to one pouch of Mac N Cheese?

2 green scoops

400

What city was Denny's born in?

Lakewood, CA

400

How long do we have to greet the guest?

Within 1 minute
500

How long do you let Mac N Cheese stand after cooking?

15 minutes

500

How many 1/3 insert pans can fit into the Alto Shaam?

18

500

What and how much of this product do you add to apple crisp right before baking?

3 zigzags of liquid margarine

500

Denny's was originally called what?

Danny's Donuts

500

Name the 5 Steps of Service

Welcome, Beverage Order, Food Order, Meal Presentation, Invite Back