Settings
Patient Information
RCM
Local or Org.
Clinical & Imaging
100

What needs to be established prior to creating a new user account?

What is User Roles

100

Who is the person that receives communication for a patient?

What is the primary contact.
100

What widget allows you to view insurance claims before being sent to the clearinghouse?

What is unsent claims?

100

What Resource Center article outlines what data is location specific & organization specific. 

What is "Settings Hiearchy".

100

What must you have selected in order for a 4341 to show up to chart?

What is a tooth quadrant (ex: UL, LR, LL)

200
Name 3 unique items that need to be set-up for providers?

What are:

Working Hours

Fee Schedules

Provider Signatures

NPI

State License

Clinical Templates

200

What patient information cannot be changed once established?

What is the patient chart number.

200

When does an unpaid claim show up in the unresolved claims widget?

What is:

after 15 days or if rejected by the insurance company.

200

What way can you have a user provider account not  visible to the office?

What are:

"inactivate the person's record"

"restrict access rights to additional location"



200

What feature needs to be turned on that will allow you to view additional windows?

What is the Chairside Dashboard.

300

What type of NPI is used for a group practice?

Type II

300

What 2 features allow you to hide an account from use but will still allow you to see the account's information?

What is the duplicate feature & inactive status. 

300

What RCM bookmarked article describes the additional task an end user must do in order to have accurate reporting?

What is "applying unapplied credits"

300

What 2 items are organizational specific in the practice profile? 

What are the banner & logo.

300

What colors are used for clinical charting?

What are:

Red - treatment plan

Dark Blue - completed

Light Blue - existing

400

What setting might need to be updated when you add a new insurance carrier?

Checking the box to establish that the billing entity is in network.

400

What does a high medical alert do?

Provides a pop-up alert of the medical condition. 

400

If a patient has insurance, what can't they have or else it will cause inaccurate insurance estimates?

What is a discount fee schedule attached. 

400

What information is assigned at a location level? 

Insurance plans

Coverage Tables

Fee schedules

What is Fee schedule.  Insurance plans are set up at the organization level, coverage tables are assigned to plans at the organization level, but fee schedules are assigned to plans per location.

400

What filters are available to add to a digital image?

What are:

Entire Image

For Perio

For Endo

500
If an office has a DBA, what needs to be created?

What is a Billing Entity Name.

500

Name 3 pieces of patient information that are not a widget on the patient overview?

What are:

Document Manager

Prescriptions

Patient Connection

Letter to Patient

Insurance Claims

Billing Statement

Chart

Progress Note

Imaging

Quick Exam

Perio

Print Clinical Report

500

If an insurance plan is used by patients in 2 different locations, what insurance plan information is considered location specific?

What is the "PPO contracted fee schedule".

500

What feature controls the locations where I can log into Ascend?

What is "Location Access Restriction"

500

When it is more beneficial to use the Quick Exam vs. standard charting?

What is:

When you are charting a patient for the first time.