Exclusively Ascend
This is how pediatric patients and their parents/guardians linked or related within the system
What is by Primary Contact and Primary Guarantor? (NOT BY SUBSCRIBER)
This section of patient information is where non-clinical notes, like a child’s favorite toy or behavioral notes are added
What is Patient Notes after clicking the pencil in the information bar?
This tool in Ascend lets you add a condition and a procedure simultaneously, automatically linking them together on the tooth chart.
What is the Quick Exam?
Where in Ascend do you find the Ascend Support phone number?
What is the question mark?
How do you find the history of a patients missed appointments?
What is in the "appointments" under the patient then under the "missed appointments" tab?
The Pinboard serves this function only
What is rescheduling a patient with enough time in advanced according to your office policy ?
What does the Green shield indicate?
What is insurance is uploaded to their chart?
How do you create a RX for a patient?
What is go to the blue bar under patient and click prescriptions?
Any of these four appointment tasks could be required to complete an appointment
What is Schedule Recare, Collect Payment, Collect Email, Collect Mobile Number?
These are the attachments that can be added to a claim or predetermination
What is images, perio charting, clinical notes/narratives, documents manager
What is the area in Ascend you can check your patients in and out?
Routing panel/Status Tracker
How do you add a preferred pharmacy to a patient?
What is the preferences?
These are the four Chart colors in Ascend.
What is Red for TX Plan, Blue for Completed, Light Blue for Existing and Purple for Referred?
How do you hide the names on the calendar?
What is under view toggle on "hide patient names"?
Select this report to know what clinical notes need to be completed
What is the clinical note tasks report?
This section of Ascend is where a full history of procedures can be found and any charting/charge mistakes can be corrected by the clinical team
(Hint: Our 'Ascend Best Friend')
What is PROGRESS NOTES?
This icon shows the phone number that our office text messages will come from
What is the 'I' icon under Patient Preferences?
This feature allows us to obtain multiple radiographs of the same teeth without double charging the patient.
What is the 'Retake' button?
How can you tell if the appointment needs "moved" per your office protocols?
What is by the light blue side of the appointment through the "MOVE APPT" procedure code?
To create a custom list of kids who need to be called for short-notice cancellations, you should utilize this specific feature
What is the ASAP list?
True or False: You be logged into Ascend more than once
What is NOPE
Bonus: Tell us a workaround
Where can you view how many patients are eligible with insurance?
What is, in the schedule drop down select "Eligibility Manager"?
The bar next to the procedures in the appointment card will be RED when this happens
What is it the procedures were attached from the Tx planner?
How do you customize the time pattern for NP appointments?
What is make sure the appointment length is correct and click the drop down for the time pattern to show up?
How do you add a medical alert?
What is go to the pencil in the information bar or click the patient dropdown in the blue bar and select "Medical Alert"