Know the Benefit
What Must Be in the File?
Follow the Money
Required System Checks
Ready, RFI, or Stop?
100

True or False: Housing-Related Deposit (H0044) can be paid directly to the Member.

False.

H0044 requires an approved payee, and payment must not be directed to the Member.

100

What document tells Review that the provider is requesting Housing-Related Deposit?

The PAR Request Form.

The PAR is the source document that initiates the service request.

100

Can H0044 be issued directly to the Member?

No.

Payment must be directed to the approved payee, not the Member.

 

100

Where is the official record of H0044 review activity maintained?

TruCare.

TruCare is the system of record for HSS authorization activity.

100

The security deposit amount is missing from the file. What is the next step?

Issue an RFI.

Missing information needed to support a determination requires an RFI when the information could affect the outcome.

200

Can an H0044 request be approved if there is no active concurrent HTS authorization?

No.

H0044 requires active concurrent HTS unless current guidance specifically allows otherwise. This is a dependency requirement that must be validated before approval.

200

What document demonstrates a verified housing opportunity?

A. Housing Crisis Plan

B. Lease or Rental Agreement

C. Member Alert

D. Claims Information

 B. Lease or Rental Agreement.

Review must verify that an actual housing opportunity exists before approving H0044.

200

A request includes a landlord deposit and utility deposit. How should they appear in Review?

As separate itemized costs supported by documentation.

H0044 amounts must be itemized and supported before approval.

200

What HSS service dependency must generally exist before approving H0044?

Active concurrent Housing Transition Supports (HTS).

Dependency requirements must be validated before approval.

200

The lease is present but unsigned and does not show landlord commitment. Ready, RFI, or Stop?

RFI.

Review cannot verify the housing opportunity without sufficient supporting documentation.

300

True or False: Approval of H0044 automatically means the Member has used the benefit.

False.

Approval, payment support, and utilization are separate events. Utilization must be verified and documented separately.

300

Which document helps support affordability and sustainability of the proposed housing?

Housing Budget.

Reviewers should assess whether the housing is financially sustainable and supported by the documentation.

300

The PAR requests $1,400, but the landlord documentation supports only $1,200. Can $1,400 be approved?

No.

The PAR, authorization shell, and supporting documentation must reconcile before approval.

300

Before approving H0044, what must be reviewed to determine whether the Member previously used the benefit?

Prior utilization history and Member Alerts.

Deposit history must be reviewed and reconciled before approval.

300

A Review RFI remains active. Can a final approval or denial be entered?

No.

Determinations cannot be entered while an applicable RFI remains active.

400

What HCPCS code is used for Housing-Related Deposit?

H0044.

Each HSS service has its own authorization and HCPCS code. H0044 is used for Housing-Related Deposit.

400

What must utility documentation identify when utility deposits are requested?

The utility provider and the requested deposit amount.

All requested amounts must be itemized and supported.

400

The lease identifies one landlord, but the requested payee is a completely different company with no supporting explanation. Is the request ready for approval?

A. Yes

B. No, stop and investigate

C. Approve and document later

D. Ignore because the amount matches

B. No, stop and investigate.

Payee information must be supported and reconciled before approval. Unsupported payment direction is a hard stop.

400

True or False: The initial deposit screening alert replaces final utilization review.

False.

Deposit screening, approval tracking, and utilization verification are separate activities.

400

The provider responds to the RFI but one requested item remains missing. Is the review complete?

No.

Partial responses do not satisfy an RFI. Decision Logic must be reapplied once the response is evaluated.

500

A provider requests HTS and H0044 on the same PAR. What should Intake do?

A. Build one authorization with both services

B. Build separate authorizations for each service

C. Deny the request

D. Escalate immediately

B. Build separate authorizations for each service.

The SOP requires one HSS service per authorization unless approved workflow directs otherwise.

500

Can Review rely on a document that was uploaded but never linked to the authorization?

No.

Uploaded but unlinked documents are treated as not reviewed and cannot support an authorization decision.

500

May a reviewer estimate a missing deposit amount and enter it into the authorization shell?

No.

Staff must never force fields or create unsupported values. Missing amounts require correction, RFI, or escalation.

500

The requested amount exceeds the applicable FMR benchmark. What should Review do?

A. Automatically deny

B. Automatically approve

C. Complete cost reasonableness review and determine next steps

D. Ignore FMR

C. Complete cost reasonableness review and determine next steps.

FMR is a benchmark. Exceeding FMR alone does not require denial.

500

Final review confirms prior HRD utilization and no exception applies. What pathway is generally supported?

A. Approval

B. Review RFI

C. Administrative Denial

D. Claims Information

C. Administrative Denial.

If prior H0044 utilization is confirmed and no exception applies, approval is not supported.