Money Market Account
Savings Account
Relationship Savings
CD's
AIS
100

The required balance is to keep a Money Market account free.

What is $1,000?

100

The required balance to keep a Savings Account free.

What is $300?

100

The minimum balance to keep a Relationship Savings Account free.

What is $10,000?

100

The minimum deposit for a CD.

What is $1,000 (or $100 for an add-on CD)?

100

The person to call when a customer asks about financial securities.

Who is your assigned AIS person?

200

What a banker should you do if a customer states that they have received a higher rate offer for their MM funds.

Ask what they have been offered, complete a financial review, etc.

200

The cost of an OF transfer fee when using a Savings Account.

What is $10?

200

The new money deposit for a Relationship Savings Account.

What is $25,000?

200

The minimum deposit for preferred rates on CD's.

What is $5,000?

200

The place on your desk (or near brochures) to display non branch deposit accounts that are still offered by other Associated Bank departments.

What is N/A?  (they should not be near each other)

300

The best product for a current customer looking for a better rate on their Money Market Account.

What is a Money Market account?  (we have a process for rate exceptions!)

300

The amount of new money a customer would need deposit to qualify for an upgrade to our Relationship Savings account.

What is $25,000?

300

The monthly service fee if a Relationship Savings Account does not meet the criteria to have it waived.

What is $20?

300

What a banker should do if a customer states that they have received an offer for a higher interest rate on their CD.

Ask what the customer has been offered and complete a financial review?

300

An option branches have for customers who have deposit needs that falls outside of our traditional deposit products.

What is a referral to our AIS team?

400

The two people you should get in contact with when requesting a rate exception.

Who is your BM and Zac Wolff?

400

Other ways a customer can avoid the service fee on their Savings Account.

What is have an automatic transfer of $25 or more, be a minor, or have a qualifying relationship balance. 

400

Reg D does not apply to Relationship Savings Accounts.

What is false?

400

The four people you should get in contact with when requesting a rate exception request on a CD.

What is N/A because you only need to reach two people.  Just get your BM and Zac Wolff!

400

What our response should be when asked if annuity accounts are FDIC insured.

That is a great question.  Let me connect you with a licensed colleague who is a subject matter expert on questions like these.

500

The person you should contact if a customer inquires about an investment product.

Who is your assigned AIS colleague!

500

The process used for a rate exception on a Savings Account.

What is N/A?  (We don't do rate exceptions on Savings Accounts).

500

The process we use for rate exceptions on Relationship Savings Accounts.

What is N/A?  (We do not offer rate exceptions on Relationship Savings Accounts.)

500

The process Associated Bank uses to calculate early withdrawal penalties is primarily based on this.

What is open date and days of interest accrued? 

500

The specific rates and terms for AIS products that you as a banker are free to quote.

What is N/A?  (please don't do that)