Systems
System used to pull alerts
What is LAD
Fabricated item not issued by maker of account item drawn from
What is a Counterfeit
A customer is considered this if they have been a Chase customer for more than 1 year
What is Established
Action taken in LAD when you want to pay an item
What is Release/ Release hold
The person an item is made out to
Who is the payee
This system is where you can compare checks, find the FHLP Packet, and find return item reasons
What is EIV
Item issued to another party or parties that's not the account holder
What is a Third Party Item
Home Mortgage, Car Loan, and Credit Cards are examples of products that could determine this
What is a Strong Profile (or Strong Profile - Customer Relationship)
This specialty item has no reasons to hold or restrict
What are International Items
The person or business the account is coming from is referred to as this
Who is the Maker
Used to input your findings during your review
What is Notes Builder
Checks written from an insurance company or lottery are examples of this type of item
What are Assured Funded Items
This type of Strong Profile has two or more deposits received from same maker that is relevant to customer in last two years (e.g. ACH, check, wire, Zelle, bill payment)
What is History with Maker
ACCOUNT CLOSED, EWS Hard Hits - Closed For Cause, and UNABLE TO LOCATE are examples of this
What are High Risk Warning Reasons
These features (border, security features, and layout of components) are collectively referred to as this
What is Check Stock
This system is where you would submit a request if a deposit misposted
What is BSS
Remotely created check not signed by account owner; however Signature on File on maker signature line shows check authorized by account owner
What is a Bill Pay Check
This strong Profile requires a minimum EOD balance in last 21 calendar days from single account or sum of multiple accounts that is equal to or greater than items under review
What is Recourse
This is a valid restriction reason for when an image is not available in LAD, CA, TI or EIV
What is none (or N/A)
This is the where the dollar amount is written out in words
What is the legal amount/ legal line
This system is used if you are unable to locate a credit card in Customer Assist
What is CMS Tools
This type of fraud occurs when customer establishes check deposit history with one or multiple sources with single deposits followed by removing of cash.
What is Rolling Deposit
A history of DIRs, out of pattern activity to coinbase, and multiple claim reversals within the last 90 days are this
What are High Risk Indicators
This form needs to be filled out if you suspect unusual activity such as vulnerable adult abuse or account takeover
What is a UAR
This is what the acronym used for the line the account and routing number are located stands for
What is Magnetic Ink Character Recognition