Call Types
Calltaking
Fire/EMS Dispatch
Police Dispatch
Geography and Jurisdiction
100

What type of call involves a person threatening self-harm?

What is a suicide Call

100

What's the most important skill for a calltaker/dispatcher?

What is active listening?

100

During critical operations, who may request a restricted talk group?

Who is incident command?

100

What are the five police agencies DES dispatch for?

What is CCSO, EPD, Perryville, North East, and Rising Sun?

100

What is the most vital piece of information when taking the call or dispatching the call?

What is location?

200

What’s the term for a call involving a building fire?

What is a structure fire?

200

What is the call type most often processed on the non-emergency lines?

What are alarm activations from alarm companies?

200

After a first party or multiple second and third party calls are received, when is a working structure fire determined?

What is when there is visible flames and smoke coming from the building?

200

What is the order issued to a vehicle operator in place of a citation for an unsafe vehicle.

What is a safety equipment repair order or SERO?

200

What vital waterway bisects the county from east to west?

What is the Chesapeake and Delaware Canal?

300

A caller reports someone breaking into their home. What type of call is this?

What is a burglary in progress?

300

What is the phone and mapping system used in the Communications Center?

What is Vesta?

300

What is the ability to share critical information in real time between separate police, fire and EMS agencies? 

What is interoperability?

300

What agency regulates interstate and international communications by radio, television, etc.

What is the FCC?

300

Which president visited Cecil County to formally open and dedicate the Northeastern Expressway (I-95).

Who is John F. Kennedy

400

Which medical protocol is used for patients with ineffective or agonal breathing?

What is cardiac or respiratory arrest?

400

What power station is located on the western shore of the Susquehanna River? 

What is Peach Bottom

400

What is a mixture of an exterior and interior attack?

What is transitional attack?

400

What tool is used for ensuring the safety of units while on the scene of a call for service?

What is watchdog timer

400

What is the Cecil County demarcation line that is bounded on the north and east by Pennsylvania and Delaware? 

What is the Mason-Dixon line?

500

What is a call for service involving a past event that does not require a full interrogation?

What is a cold call?

500

What is the third-party agency that assists hearing and/or speech impaired callers with making a 911 call.

What is Maryland Relay?

500

What should occur anytime a high-priority announcement is given by the responders?

What is the message should be simulcasted?

500

What type of notification is sent to notify an agency that their protection order has been served?

What is a vine notification?

500

Which route facilitates the passage of large ships beneath a high-level bridge?

What is Maryland Route 213?