DES
Tricky Guidelines
Access & CoAct
Random
100

What is the main goal of DES?

To find sustainable employment for a person with disability in the open market

100

What phase is a Customer required to be in to take a 4 week outcome?

EA or PPS

100

What are the names of the two systems provided by CoAct that you will need to use to communicate?

SharePoint and CoAct Helpdesk

100

What is the definition of insanity according to Albert Einstein?

Doing the same thing over and over again and expecting different results

200

What happens to service and outcome fees when a Customer transfers to another provider at 12 weeks employment?

Service fees are paid at a pro rata amount and any unpaid outcomes are solely paid to the receiving provider

200

What are the 3 Requirements for a service fee to be automatically taken

1. Commenced

2. Initial interview completed (approved job plan)

3. Valid ESAt (unless exempt)

200

Who should you email if you have a query?

Noone - you need to submit a Helpdesk ticket!

200

What is the largest river system in Australia?

Murray-Darling

300

What is the new name for Jobs in Jepoardy?

Work Assist

300

What are all of the possible FULL outcome fees payable?

4, 13, 26 and 52 weeks employment

13 and 26 week education

Plus possible bonuses and MIDL

300

How many of the team wear glasses?

Double up if you can name her.

1 - Brooke

300

In what year did Australia release the $2 coin?

1988

400

What is the full name of the new funding levels and how many are there?

Risk Adjusted Funding Level 

5 levels of each for DES-ESS and DES-DMS (10)

400

Is there a maximum number of flexible ongoing support instances that you can take?

6 in a 6 month period (OSA requirements for any more to be claimed)

400

What is the naming convention when creating files in SharePoint?

LAST NAME, First name, JSID

400

In what year was Ayers Rock renamed Uluru?

1993

500

What are the 4 benchmarks?

8, 15, 23, 30

500

What outcomes can you take for a Work Assist participant?

26 weeks only

500

Who reviews and claims Ongoing Support?

Liz Barrett and Ande Roberts

500

Hg is the chemical symbol of which element?

Mercury