Five Payroll Fixes
Find the resolution
Find the resolution
Payroll Updates
When the payroll updated box appears, check for any PSXX errors
You can see and print your pay stubs, W-2s, time off, year-to-date pay anytime you need.
What is QuickBooks Workforce?
What is the fee for Disaster Recovery or New data file?
The fee is $150. Appointments are made on a first-come, first-serve basis.
If paychecks get stuck as “Online to Send", you get this error.
What is a PS038?
This article helps you understand the case categories and what to select.
Definitions of case categories for Type/Area/Sub-Area (LOVs)
Sync in PSP
In PSP, scroll down to the Entitlements section under the Info tab. Click Sync
What types of payroll does DIY include?
What is Basic, Standard, and Enhanced?
Your customer must have had an _____ payroll subscription during the time they're requesting a correction or amendment for
What is active?
A network time out prevents QuickBooks Desktop from accessing the server.
What is a Payroll Service Server Error or Payroll Connection Error?
QuickBooks Desktop Enhanced Payroll Price Increase I October 2022
ATTN-10237
Re-enter the Service Key
Locate S-Key: In PSP >Entitlements section. Have the customer hit CTRL+K or Employees > My Payroll Service > Manage Service Key. Highlight the subscription and click Edit. The Customer will then be able to enter the Service Key number found in PSP
The ________________ item is necessary for recreating direct deposit paychecks that have already been sent to the employees' accounts but are missing in the register.
What is a direct deposit offset item?
What is the form to cancel payroll?
Quickbooks Payroll Assisted cancellation form
When downloading payroll updates after upgrading to a new version of QuickBooks, you receive this error?
What is an Error 557?
"Your payment amounts are much larger than usual. If you still want to make these payments by direct deposit, request a direct deposit limit increase."
Get help if you’re over a direct deposit limit
Send Payroll Data/Sent Usage Data
Sending a zero-amount payroll (send usage data) Can help give it the push that it needs.
Go to Employees > select My Payroll Service, then select Send Usage Data. If you don’t see this option, follow the next step. 1.Go to Employees, then select Send Payroll Data. 2.In the Send/Receive Payroll Data window, select Send All. Enter your payroll service pin if prompted.
The Primary Principle can edit this user in the company file without submitting a form.
What is the Payroll Admin?
What is the Tax Notice Article?
Quickbooks Desktop Payroll Assisted Tax Notice Validation Process
This error is caused by errors in the exchange between Intuit and the information in their company file. This commonly (but is not limited to) happens if you send payroll data from a restored backup copy.
What is inconsistent data?
Internet password expired
Update your EFTPS internet password
Verify & Rebuild
Can resolve multiple PSXXX Errors
Name the two contacts in PSP you can speak with proper verification
Who are the Payroll Admin and Primary Principle?
Correcting entry mode allows Experts and customers to perform functions in a payroll file that are usually locked. These functions are locked to prevent accidental changes to taxation settings, taxes, or wages
What is the Unlock Tool?
“Invalid PIN: You have entered an incorrect PIN three times. Please try again later”.
What is Message code 1000 or Message code 1001?
QBDT Payroll : Upcoming change from Payroll Pin to OII verification.
ATTN-10156