Companies expects all employees to be reliable and cooperative
What is the expectations for all employees?
100
total quality management plans.
What is a way for a company to increase profit?
100
“We are here to serve customers”
What is a message that many companies send to employees.
100
honesty, fairness, and justice in all business dealings.
What is required from Ethical Standards?
100
Talking with friends by telephone,
Chatting with co workers for long periods of time, Failing to maintain an organized workstation,
Moving from task to task before anyone is completed.
What is barriers of high productivity for employees?
200
to increase productivity and meet company goals.
What is two reasons empoyees need to be reliable?
200
establishing and maintaining high standards in how work is done and in the creation and delivery of goods and services.
What is total quality management?
200
pay attention to customers
What is the number one rule for all employees to do for customers?
200
trustworthy by their employees, their customers, companies with which they deal, and the public.
What is it that companies want to be considered?
200
an appropriateamount if work on time and according to instructions.
What is productivity?
300
to make a profit
What is a primary goal of most businesses
300
to lead the company's efforts to improve quality.
What is an executive assigned to do?
300
Surveys.
What is a way companies can see how well they do?
300
moral standards or values and related behavior.
What is Code of Ethics?
300
the ablility to be aware of what work they have accomplished each day.
What is a quality a valuable worker has?
400
earnings, new markets, new products, or improved customer service.
What is the primary goals of a company?
400
“Quality is everybody’s business”
What is a common company slogan?
400
Key Focus.
What is a relation to what it will mean to customers called?
400
Code of Ethics
What are employees generally informed about when they first start?
400
securing the commitments of all three levels of management and employees.
What is a way companies can improve quality and productivity?