Cybersecurity
Public Water System Extensions
Construction Safety
Bananas!?
Customer Work Requests
100

This is a nefarious practice of sending emails to individuals, pretending to be a reputable source, enticing victims to divulge information.

What is "Phishing"?



100

This project, located in Union City along Union City Boulevard, is Construction Inspector Aaron Terrell's all-time favorite project.

What is "The Sugarmill"?

100

This is the leading cause of fatalities in construction.

What are "Falls"?

100

This is the color of bananas.

What is "Yellow", or "Brown (old)"?

100

When would you like the requested work to be completed?

What is "ASAP"?

200

This is the most vulnerable aspect of any organization.

What is "You"? 

What is "Me"? 

What is the "End-User"?

200

These two things impact the calculation of the initial PWSE estimate amount.

(The fee used to pay for engineering plan review and construction inspection time)

What are "Length of Proposed Public Water System Extension" and "Number of Residential Units". 

200

This PPE helps you stand out at a construction site.

What is "Hi-Vis apparel"?

200

This is the nutrient most commonly affiliated with bananas. 

What is "Potassium"?

200

Development Services Division's new digital platform for processing Customer Work Requests and Customer Jobs.

What is "Cityworks"?

300

This "greek-like" program will deceive its victim by looking like a normal application but really is malware.

What is a "Trojan"? 



300

The mechanism to add lands outside the District's boundary into the service area.

What is "Annexation"?

300

This PPE is required when you visit a construction site.
Hint: 5 items

What are "safety toe boots", "hi-vis vest", "hard hat", "safety glasses", and "gloves"?

300

This fruit, popular in South America, is similar to a banana but less sweet. 

What is a "Plantain"?

300

This field, located near the end of the Customer Work Request Application, is one of the most important parts of the application. 

What is the "Signature"?

400

This is a method of access control by which users must present multiple, separate pieces of identification, such as a password and keycard, in order to access a system.

What is "Multi-Factor Authentication"?


400

Construction tasks performed prior to "Conditional Acceptance".

(also known as ACWD Form #57)

What are "Meter Boxes Set", "Subgrade finalized", "Valves Accessible", "Installation Complete", "Pressure Test Pass", "Bac-T Test Pass"

400

When an excavation reaches this depth, additional shoring and cave-in protection is required by CalOSHA.

What is "5 feet"?

400

This is the approximate amount of Calories in a standard banana.

What is "100 Calories"?

400

After a Deposit Letter goes out to a Customer, these are some of the "holds" on the jobs prior to releasing the work for construction.

Hint: Six "holds"

What are "Payment", "Easement Deeds", "Encroachment Permits", "Groundwater Well Checks", "PWSE Conditional Acceptance", and "Inspector Release"? 

500

Criminals access someone's computer and encrypt the user's personal files and data. The user is unable to access this data unless they pay the criminals to decrypt the files.

What is "Ransomware"?


500

Tasks performed after a project has "Final Acceptance". 

(also known as ACWD Form #29)

What are "GIS Updates", "1-Year Construction Inspection", "21A Contract Cost Distribution", "Job Number Closure" 

500

When an excavation reaches this depth, stairs, ramps, or ladders are required by CalOSHA.

What is "4 feet"?

500

This is the most popular American variety of banana.

What is "Cavandish" or "Yellow Cavandish"?

500

Once a Job Order is released by Engineering, these specific Divisions perform these specific tasks.

What are 1) "Finance - Confirms Payment", 2) "Distribution Maintenance - Creates Work Orders, Installs Work, As-Builts Drawings, Tests Backflows (as necessary), Sends Accounting Costs to Finance", 3) "Customer Service - Updates Cayenta/Account Information", 4) "Finance - Closes Jobs and Reports Costs", 5) "Development Services - Updates GIS"