Scenarios
Device Care
Troubleshooting
Digital Citizenship
Safety
100

James told Zeke his login information while sitting in math class. Unknown to him, Julie overheard and logged in as James on his own device. She deleted some of James’s assignments for math class and started a chat in James’s name with inappropriate comments and pictures. What does James need to do?

James needs his teacher's help to get his password changed. You should never share your login information, even with a friend!

100

TRUE OR FALSE:  It's okay to eat and keep drinks nearby when using your Chromebook.

False!

100

Your mouse/cursor isn't showing up on your screen. What do you do?

Close the Chromebook lid and reopen it. The mouse should show up again.

100

What is a digital citizen?

A digital citizen is someone who uses technology responsibly to learn, create, and participate.

100

What kinds of things should you keep private about yourself online?

  • Picture
  • Full name
  • Age
  • Birth date
  • Address
  • Telephone number
  • Email address (or parents' email address)
  • Passwords
  • Where they go to school or after school
  • Parents' full names
  • Where their parents work
  • Parents' credit card or bank account number
200

Aaron was walking to the library to find a book on dinosaurs. On the way, he tripped over a stray pencil and dropped his Chromebook. Instead of telling his teacher, he kept the information to himself. His Chromebook screen now has lines across it, and it’s hard to see what’s on the screen. What should happen next?

Aaron should tell his teacher right away so they can put in a work order. Quickly tell your teacher when something goes wrong with your device!

200
TRUE OR FALSE:  You should carry your Chromebook using both hands.

TRUE

200

Your Chromebook will not turn on. What do you do?

Leave it plugged in for at least 10 minutes before getting help from your teacher.

200

What is cyberbullying?

Cyberbullying is using digital devices, sites, and apps to intimidate, harm, and upset someone.

200

Who should know your passwords to things?

Only you and your parents.

300

Uriel got bored while working on his homework and started playing with his keyboard. He removed three keys and didn’t think it was a big deal because he could still type. Over time, Uriel continued removing keys until the whole keyboard was gone. What should he do?

Uriel needs to tell his teacher what happened, and a work order needs to be put in for the Chromebook. There may be a fine charged to replace the keys.

300

TRUE OR FALSE: The Chromebooks are strong enough to be held by the screen.

FALSE

300

My screen is frozen OR is running very slowly. What do you do?

Close the program if you can and start it again. If your computer is frozen, you will need to restart it completely.

300

What can you do if you or someone else is being cyberbullied?

- Ignore the messages.

- Reach out to the target to see how he or she is feeling and listen to him or her. 

- Block the bully.  

- Inform a teacher, a coach, a parent, or another trusted adult or encourage the target to reach out to a trusted adult.

- Use reporting tools.

- Encourage the target to not respond or retaliate.

- Take a screenshot of messages.

300

What is clickbait?

Clickbait means an online image or headline that tries to get you to click on it, usually for advertising purposes. 

400

Briana left her Chromebook unattended because she thought she saw one of her friends run around the corner. While she was gone, another someone crept by and took her computer! What should Briana do?

Briana needs to tell her teacher or principal; any time a Chromebook is stolen, a police report needs to be filed.

400

TRUE OR FALSE:  Chromebooks can't be damaged by other things in your backpack. 

FALSE - Pens and pencils can get caught inside and break your screen.

400

Your keyboard is typing the wrong letters. What do you do?

Go to your settings and check what language the keyboard is in. It should be set to English (US).

400
Can you trust everything you read and see on the internet?

No, anyone can put information online. Some things aren't true, and some images and videos are altered. It's important to learn how to tell what things are trustworthy.

400

Why can clickbait be dangerous?

The link does not always match what they are saying. When you click a clickbait link, you might:

  • go to sites you didn't want to go to. 
  • infect your device with computer viruses.
  • be lead to someone stealing your information.
500

Astrea was using her Chromebook on a floor cushion in the library when she was asked to take a message to the front office. She laid her Chromebook on the ground and walked to the office. While she was gone a group of students rushed into the library, and not seeing the Chromebook on the floor, ran over it. Astrea’s Chromebook is now badly broken! What should she do?

Astrea needs to tell her teacher and get help in creating a work order for her Chromebook. Always leave your Chromebook in a safe place when you're going to walk away.

500

TRUE OR FALSE:  You shouldn't leave your Chromebook outside or in a hot car.

TRUE

500

What is the first thing you can always try when your Chromebook has an issue?

Restart the Chromebook!

500

Can you delete things that you post online?

No, things cannot be deleted from the internet. Even if you press delete, it can be found and traced to you.

500

What do you need in order to have a strong password?

- At least 8 characters

- A mixture of lowercase and capital letters, numbers, and symbols

- For it to be random or something only you could know