2023-24 Devils Season
Devils Core
Training Manual: Part
Red
Training Manual: Part Black
Leadership
100

Who had the most points in the season?

Jesper Bratt

100

Which New Jersey Devil was the 1st overall pick in the 2019 NHL Draft?

Jack Hughes

100

What is our department's mantra?

Raise the Bar, Raise Each Other, Raise Hell

100

How many Stanley Cups have the Devils won?

Three

100

What sport did Colin do in college?

Track & Field

200

How long was our franchise record tying win streak?

13 wins

200

Which player was announced as a finalist for the Calder Memorial Trophy, which is awarded to the player selected as the most proficient in his first year of competition in the NHL.

Luke Hughes

200

What is our department's formula for success?

People, process, culture

200

What is the metric we use to evaluate Sales Associates called?

60/40 Score

200

Where did Jake go to college?

Michigan (go blue)

300

Who was our biggest acquisition this off season?

Jacob Markstrom

300

Which player had two goals and an assist, including the second-fastest tally to start an outdoor game?

Nico Hischier

300

What are the three things you can control each and every day?

Attitude, effort, presentation

300

When do we go on-sale with new Black & Red Memberships for the following season?

February

300

Where did Whitney start her career in sales?

Inside Sales - Denver Nuggets

400

What place did the Devils finish in the regular season?

23rd

400

Which Devils RW with Utica had scored 25 goals and had 49 points last season?

Graeme Clarke

400

ROLEPLAY: Role play the introduction and statement of intention

Hi [NAME], this is [REP] with the front office of the New Jersey Devils!

It’s great to speak with you today [NAME] because I’m calling as your new personal contact here with the team. I wanted to reach out and personally thank you for your support in the past. And [NAME], in order for me to get to know you better, I would love to find out – when’s the last time you came out to a game?

**DISCOVERY**

Statement of Intention

[NAME], what I do with the team is I work with individuals like yourself who’ve attended games and find out what they loved the most about their experiences, and help customize a ticket package that best fits them!

400

What are the goals for B2C cold calls?

Sale, booked appointment, definitive no, referral, scheduled follow up call

400

Where did Zack start his career as a Sales Associate?

Los Angeles Clippers

500

How many points did the Devils finish with?

81 points

500

Which player on the Devils has not missed a regular season game?

Jesper Bratt

500

Name the players who have had their jersey retired by the Devils.

Ken Daneyko, Scott Stevens, Scott Niedermayer, Martin Brodeur, Patrik Elias

500

What are the 4 steps of the sales process?

Introduction, Discovery, Statement of Intention, Set definitive next steps

500

Where did Matt work before he started working at the Devils?

76ers (he was an Account Executive)