Dairy Industry
This dairy product is made by churning cream.
What is butter?
This score is used to evaluate a borrower's creditworthiness.
What is a credit score?
This financial statement shows a company’s revenues and expenses.
What is the income statement?
This ratio measures profitability relative to revenue.
What is the profit margin?
This is the act of responding to customer inquiries and resolving issues.
What is customer support?
The process of heating milk to kill bacteria is called this.
What is pasteurization?
This term refers to the maximum amount a customer is allowed to borrow.
What is a credit limit?
This principle requires that expenses be matched with revenues.
What is the matching principle?
This analysis compares financial data over multiple periods.
What is trend analysis?
This metric measures how likely customers are to recommend a company.
What is Net Promoter Score (NPS)?
This hormone is commonly used to increase milk production in cows.
What is rBST?
This document outlines the terms and conditions of a credit agreement.
What is a credit policy?
This term refers to the systematic allocation of the cost of an asset over its useful life.
What is depreciation?
This ratio measures how efficiently a company uses its assets to generate sales.
What is asset turnover?
This is the process of understanding and meeting customer expectations.
What is customer satisfaction?
This country is the largest producer of milk in the world.
What is India?
This ratio measures a company's ability to pay short-term obligations.
What is the current ratio?
This accounting method records revenues and expenses when they are incurred.
What is accrual accounting?
This is a measure of a company’s financial leverage.
What is the debt-to-equity ratio?
This term refers to the ability to understand and share the feelings of another.
What is empathy?
This term refers to the cooperative model often used in dairy farming.
What is a dairy cooperative?
This is the process of evaluating the risk of extending credit to a customer.
What is credit analysis?
This is the equation that represents the relationship between assets, liabilities, and equity.
What is the accounting equation?
This analysis evaluates the sensitivity of financial outcomes to changes in assumptions.
What is sensitivity analysis?
This is a strategy to retain customers by providing consistent and valuable experiences.
What is customer relationship management (CRM)?