DHL RETAIL
How many stores do we need to open in the BCA for 2025?
150
What does DHL mean?
Adrian Dalsey
Larry Hillblom
Robert Lynn
AWB
Air Waybill
RD
Refused Delivery
What does DEIB mean?
Diversity, Equity, Inclusion, Belonging
In which state was our first premier partner store launched?
New York.
What year was DHL founded?
1969
ETA
Estimated time of arrival
DD
Delivery Damaged
What is DHL (our) purpose?
Connecting people, improving lives
Who does Kelly Shepard report to?
Aaron Gallegher
How many countries and territories does DHL operate within?
220
DDP
Delivered Duty Paid
TP
Forwarded to 3rd Party - No Delivery Details Expected
What is the DHL (our) values?
Respect and Results
Which tool would you leverage when a store agent is not sure about sending a content of a shipment?
GSD
CIS stands for this.
Certified International Specialist
POD
Port of discharge
MD
Missed Delivery Cycle
What is DHL (our) mission statement?
Excellence. Simply Delivered.
Where was our first Retail store launched in the US?
Florida/ Hialeah
What are the 5 division of DHL
Post and Parcel Germany
DHL Supply Chain
DHL Express
DHL Global Forwarding
DHL Ecommerce
D2D
CC
Awaiting Collection by Consignee
These are the 4 Go programs ...
Go Green, Go Trade, Go Help, Go Teach