Product Knowledge
What is the amount of countries TNC works in?
81 countries
What systems do we learn on week one?
ISH, SEE, Types of Days, LOA, RRR, 5 steps
What system do we use to make it a conversation instead of an interrogation?
Relax
Repeat
Relate
What are the boxes to get into leadership?
Solo Box (2 sales solo), FR Box (3 sales with 100% scoring)
Why do we want donors opted in for updates?
So they can see what their ongoing support is contributing towards
Where is TNC headquarters?
Arlington VA
What are the 5 steps?
Intro, Presentation, Short Story, Close Rehash
What system do we use to get into leadership?
GRASP
Get with the right people
Responsibility
Attitude
Systems
Profitable
What are the qualities you must have to be a leader?
Good:
Image
Attitude
Timekeeping
What are the 2 reasons we want to upsell donations?
Faster ROI and Better Quality
What is the project that saved a specific species of foxes from going extinct?
Santa Cruz Island preserve
What are the 4 steps
Sell yourself
Sell the charity
Sell the amount
Sell the method
This system is used to be #1
SHARP
Sense of Urgency
Hitting Goals
Attitude #1
Responsibility to the Team
Personal Management
What do you have to do to become a Promoting Leader?
Promote 2 leaders and generate $2000 O.P in one week(23 sales)
Why is the age requirement 25?
Research showed people under that age are bad quality due to being young adults and facing life alone for the first time most likely
What is the program called for ongoing supporters?
Conservation Champions Program
This is a sales technique we use to make the donor feel in control
Illusion of choice
This system is the key to success
8 steps
What do you have to do to become an AO?
Promote 4 first gen leaders and 2 2nd gen with $4500 O.P for 2 weeks in a row (52 sales)
What can cause the transaction to be invalid?
Billing address, Card info, No money on the card
What is it called when support goes to a direct project vs when support can go anywhere
Restricted vs Unrestricted Funds
Why would you be surprised if you got a no when qualifying someone for a rebuttal?
If they were showing buying signs
What is the purpose of the Rehash Questions?
To make sure the donation is clearly understood and the commitment to at least a year is confirmed
Why does the criteria change to 2 weeks instead of 1 and involve second gens to hit AO?
To show that you can run a profitable business and replicate yourself build a team
Why don't we ask for $300 in the close?
To avoid hearing as much No's and to minimize the amount into smaller pieces