Personal Appearance/Characteristics
Ability to say or do kindest or most fitting thing
Tact
When speaking to patient/resident you should avoid using what kinds of terms.
medical terminology
Take time and effort to develop and require a willingness to work with others.
GOOD interpersonal relationships
Frequently defined as an individual who leads or guides others, or who is in charge or in command of others.
Leader
Stress
Truthfulness and integrity
Using facial expressions, body language, gestures, eye contact and touch to convey messages or ideas.
Nonverbal communication
Many professionals with different levels of education, ideas, backgrounds, and interests working together for the benefit of the patient.
Teamwork
Encourages the participation of all individuals in decisions that have to be made or problems that have to be solved.
Democratic leader
Activates the "fight or flight" reaction to when a warning is received from a stressor.
Sympathetic Nervous System
Profit from others' comments
Acceptance of criticism
Good communication can lead to the development of these types of relationships.
Interpersonal
Teamwork improves communication and ...
continuity of care
Believes in noninterference in the affairs of others; strives for minimal rules or regulations; allows the individuals in a group to function independently with little to no direction.
Laissez-faire leader
Gathering information or data, identify the stressor, list possible solutions, make a plan, act on the solution, evaluate the results, and change the solution.
Problem-solving Method
Willing to be held accountable
Responsibility
Mrs. Jones said she was feeling nauseated. This is an example of this type of observation.
Subjective
These can cause low self-esteem, feelings of being powerless and isolation, stress, and physical illnesses.
POOR interpersonal relationships
Another name for a dictator; maintains total rule, makes all of the decisions; difficulty delegating and sharing duties.
Autocratic leader
Four-step plan to manage a stress reaction.
1) Stop
2) Breathe
3) Reflect
4) Choose
Identify with and understand another person's feelings
Empathy
Mrs. Jones has a fever of 101.6F. This is an example of this type of observation.
Objective
This is an important aspect of teamwork, being aware of these will inform you of the duties that can be performed by each team member.
Legal responsibilities
Want to change the current situation so they stress what is wrong and provide a vision of what a new plan of action could do.
Transformational leader
Live a healthy life; take a break from stress; relax; escape; relieve tension; rely on others; meditate; use imagery; enjoy yourself; think positively; develop outside interests; seek assistance; delegate tasks; avoid too many commitments
Stress-reducing techniques