In the Wild
My Customer Said...
KPI...JKLMNOP
The Knitty Gritty
In the Ecosystem
100

These 3 engagement partners should be recommended to customers/prospects when they are looking for enhanced CRM capabilities?

Who is Braze, Attentive, Klaviyo?

100

"I really wish Punchh's apps were more customizable..."

What about a Solution Partner? We have great relationships with Bounteous, Bottle Rocket, 3 Owl & Plein Air.

100

This partner category can help drive more in-store sign-ups.

Who is a Kiosk partner?

100

CDP, CRM and Feedback partners all have this integration development type in common.

What are webhooks-based integration?

100

This kiosk partner currently has the most overlap with Punchh customers and pays PAR for the integration. 

Who is Bite?

200

Your customer feels like they have too much data from different sources and no holistic view of that data to create actions. You'd recommend this partner category to help them meet their goals. 

What is a CDP partner?

200

Which PAR Products injects marketplace orders into POS system? 

Who is PAR Link? 

200

This partner can help drive more offer redemptions through personalized content.

Who is Movable Ink?

200

The CDP partner that prefers receiving data through Data Exports.

Who is Bikky?

200

Even with significant customer overlap, this partner has become one of PAR's largest competitors.

Who is Olo?

300

Your customer has a goal of better understanding their loyalty guests, particularly in-store. You'd recommend this partner category to help them meet their goals. 

What is a Feedback partner?

300

This is when Twilio should be recommended over a 3rd party partner. 

Customer wants to use single platform for messaging and reporting

Customer wants a single contract

Customer wants minimal functionality

300

This partner can help boost survey responses and guest sentiment.

Who is Yumpingo or Tattle?

300

This team is responsible for all integration follow-up on behalf of the CSM/customer.

Who is the TC/Sales Engineer team?

300

This partner offers the biggest "One Par" opportunity given their unique service offerings including POS & Online Ordering Implementation Support.

Who is 5&5?

400

Your customer is trying to figure out how to streamline their in-store experience and relieve their front-line staff of some work. You'd recommend this partner to help them meet their goals. 

What is a kiosk partner?

400

"How do I update all my store hours for Memorial Day?"

Have you considered using our partner, SOCi? They can auto-update all location information in Punchh. 

400
This CDP partner should be recommended when a customer/prospect does not need real-time data transfer. 

Who is Bikky?

400

This document must be completed for all partners before exploring integration. 

What is a BD Assessment?

400

This type of partner should be recommended before all external partners.

Who is PAR?

500

Your customer is looking for a more customized app and web solution than what the Punchh whitelabel app can offer. You'd recommend this partner to help them meet their goals.

What is a Solution Partner? 

500

"I want to use DoorDash for online ordering." 

"We have an integration with Olo or our own solution PAR Ordering. Can I gather your use cases to understand what you are trying to do?" 

500

This partner category was teased at the PAR Engagement launch and will help drive new ways for customers to engage with a loyalty program.

Who is PAR Gaming?

500

This team should be in the loop prior to and during the referral of a partner to a customer.

Who is the Partnerships team?

500

This partner recently launched with Portillo's and will be an added feature to our proprietary Wallet solution. 

Who is Vibes?