These 3 engagement partners should be recommended to customers/prospects when they are looking for enhanced CRM capabilities?
Who is Braze, Attentive, Klaviyo?
"I really wish Punchh's apps were more customizable..."
What about a Solution Partner? We have great relationships with Bounteous, Bottle Rocket, 3 Owl & Plein Air.
This partner category can help drive more in-store sign-ups.
Who is a Kiosk partner?
CDP, CRM and Feedback partners all have this integration development type in common.
What are webhooks-based integration?
This kiosk partner currently has the most overlap with Punchh customers and pays PAR for the integration.
Who is Bite?
Your customer feels like they have too much data from different sources and no holistic view of that data to create actions. You'd recommend this partner category to help them meet their goals.
What is a CDP partner?
Which PAR Products injects marketplace orders into POS system?
Who is PAR Link?
This partner can help drive more offer redemptions through personalized content.
Who is Movable Ink?
The CDP partner that prefers receiving data through Data Exports.
Who is Bikky?
Even with significant customer overlap, this partner has become one of PAR's largest competitors.
Who is Olo?
Your customer has a goal of better understanding their loyalty guests, particularly in-store. You'd recommend this partner category to help them meet their goals.
What is a Feedback partner?
This is when Twilio should be recommended over a 3rd party partner.
Customer wants to use single platform for messaging and reporting
Customer wants a single contract
Customer wants minimal functionality
This partner can help boost survey responses and guest sentiment.
Who is Yumpingo or Tattle?
This team is responsible for all integration follow-up on behalf of the CSM/customer.
Who is the TC/Sales Engineer team?
This partner offers the biggest "One Par" opportunity given their unique service offerings including POS & Online Ordering Implementation Support.
Who is 5&5?
Your customer is trying to figure out how to streamline their in-store experience and relieve their front-line staff of some work. You'd recommend this partner to help them meet their goals.
What is a kiosk partner?
"How do I update all my store hours for Memorial Day?"
Have you considered using our partner, SOCi? They can auto-update all location information in Punchh.
Who is Bikky?
This document must be completed for all partners before exploring integration.
What is a BD Assessment?
This type of partner should be recommended before all external partners.
Who is PAR?
Your customer is looking for a more customized app and web solution than what the Punchh whitelabel app can offer. You'd recommend this partner to help them meet their goals.
What is a Solution Partner?
"I want to use DoorDash for online ordering."
"We have an integration with Olo or our own solution PAR Ordering. Can I gather your use cases to understand what you are trying to do?"
This partner category was teased at the PAR Engagement launch and will help drive new ways for customers to engage with a loyalty program.
Who is PAR Gaming?
This team should be in the loop prior to and during the referral of a partner to a customer.
Who is the Partnerships team?
This partner recently launched with Portillo's and will be an added feature to our proprietary Wallet solution.
Who is Vibes?