Culinary
What do you need to wear on your head when working in the kitchen?
Hairnet or Hat
What does PPE stand for?
Personal Protective Equipment
Name two jobs in the hospitality career tree?
Housekeeper, Front Desk, Concierge, Valet
What is one thing you should always do when dealing with a customer?
Eye contact
Why is weeding important when working in a garden?
To help remove unwanted plants than can take away nutrients in the soil
When cutting anything in the kitchen, should you cut towards yourself or away from yourself?
Away, keeping the knife away from yourself can help prevent you from being cut
What are Hot Spots?
Heavily touched areas, example: doorknobs
How would you handle a customer who is upset?
Talk to them in a calm voice, and try to find a solution to the problem without causing more issues
Stocker, Cashier, Greeter, Manager, Loss Prevention
What is cross contamination?
What is one thing you check when cleaning restrooms?
Paper products
When making a bed what should you look for on the fitted sheet to make sure it is on right?
That the seam in facing towards the mattress and the tag is on the right side.
What is customer service?
The practice of providing existing and potential customers with supports to enhance their satisfaction.
What are some jobs that are in horticulture?
Farmer, Gardener, Landscaper
What some jobs in Culinary?
Chef, Line Cook, Caterer, Critic
Name four different types of PPE?
Gloves, Face shield, Mask, Apron, Boots
Does hospitality help with culinary and janitorial?
Yes, working in hospitality jobs, can lead you to help in kitchens and even clean, working as team sometimes means wearing differnent hats
If a customer is buying something with 20 dollars in cash, and their purchase is only $10.50, how much do you give back in change?
$9.50
What is one thing you need to do often to make sure your plants thrive?
Water and Weed
What do you always have to wear when working in a kitchen?
Close toed shoes
How often should a public bathroom be cleaned?
Depends how busy the place you are working is, it can range from Once a day to 1-2 hours a day
What is a concierge?
a hotel employee whose job is to assisted guest in arranging tours, finding local restaurants, arranging rides, and buying event tickets.
Where could you find a retail job?
Walmart, Small Business, Your own Business, the Mall
What is some PPE that you can wear when working in Horticulture?
Gloves, Masks, Boots, Safety Glasses