Zelle
What is the limit daily and Next Day/Standard for a Zelle transactions?
What is 1500 for instant and 3000 for next day.
How can you access credit confidence?
What is
The dashboard is available via online banking and can be accessed by searching for “Mission: Credit Confidence” or from the Smart Money Strategies tab- Mission: Credit Confidence
Mobile:
What are the two ways members can access their accounts electronically?
What is :
Through NFO or through the mobile app
When it comes to the card tab... what funtion can you perform?
What is:
-Freeze Cards
- Travel Plans
- Credit Score
TRUE or FALSE: Bill Pay is a service that allows members to pay companies or people in the United States or its territories/possessions through digital banking?
What is: TRUE
What type of accounts cannot complete a Zelle transaction?
What is a Business, trusts, associations.
TRUE OR FALSE: The Mission Credit Confidence Dashboard is only available to members with Lending products?
What is FALSE
-The Mission Credit Confidence Dashboard is available to all members.
TRUE or FALSE: You are able to use live assist on the mobile app.
What is :
TRUE
You are able to request for assistance in the right-hand corner.
When you click on the checking account... What are the three functions you can perform?
What is:
- Manage Cards
- Statements
- start Transfer
What are the three payment types that Bill Pay has?
What is:
-Electronic
-Single Check
-Laser Draft Check
TRUE OR FALSE: Member can contact 888.842.6328 to raise the limit for Zelle transactions?
What is FALSE
-Zelle limits cannot be changed individually; these limits are set by Navy Federal for all members.
What are the benefits of using the Mission Credit Confidence Dashboard?
What is
Cards - Members can perform the following functions:
What is:
How can you delete a Bill Pay Transaction?
What is:
- Select the Move Money tab
- Click the X next to the payment to be canceled (Upcoming transactions can be canceled unless the status is "Processing.")
- A pop up with display to verify the cancellation. Select Cancel Transaction.
- A confirmation message will display once complete.
Members can pay any number of bills each month, up what amount with no service charge? (except as noted for same-day/rushed delivery as available)
What is:
TRUE OR FALSE: Primary account owner must have an active debit card, even if the Joint Owner has an active debit card.
What is TRUE
What are the types of views that you can see under Credit Confidence?
What is
Credit Alerts, Credit Compass, Credit Education, Score History, Score Stimulator, Transunion Credit Report.
Move Money - Members can move money the following ways:
What is:
What function do you use to view scheduled transactions within the next 30 days?
What is :
Show Upcoming Transactions
TRUE or FALSE: Pending payments and payment history can be easily viewed for each biller. Primary and secondary account holders can view each other's Bill Pay activity.
What is:
- False (Primary and secondary account holders cannot view each other's Bill Pay activity.)
What alerts will prevent a member from using Zelle? (Name at least 3)
What is
What kind of alerts can you set up on your Credit Confidence Dashboard?
What is
The More Menu in Mobile Banking (MOB) v7 provides additional information on: (Hint there are 10 provided at least 5)
What is:
How can you access the FYI Notes?
What is:
FYI Notes can be accessed via the FYI Notes tab or the FYI Notes moveable window (next to the envelope)
What are the 8 Frequency Options for setting up Autopay (Recurring) on a bill?
What is:
Once Every Month, Twice Every Month, Every 2 Weeks, 4 Weeks, Every 2 Months, 3 Months, 6 Months, Every Year