DEBIT CARDS
CHECKS
ZELL
DIGITAL SERVICES
100

MY BILLS ARE AUTO-DEBITED FROM THAT CARD, SO WHEN I GET THE NEW CARD WILL I HAVE TO SWITCH THEM ALL OVER?

DO YOU USE BILL PAY? CAN I SHOW YO BILLPAY? DID YOU KNOW YOU CAN CONTROL HOW MUCH AND WHEN YOU PAY YOUR BILLS USING BILLPAY?

100

I NEED TO ORDER MORE CHECKS, I'M OUT AND I HAVE BILLS I NEED TO PAY!

DO YOU USE BILLPAY? HAVE YOU EVER THOUGHT ABOUT SABING CHECKS AND PAYING VIA BILLPAY FOR FREE? CAN I SHOW YOU A QUICK WIAY TO PAY BILLS?

100

I NEED TO TRANSFER MONEY TO MY SON AT SCHOOL.

DID YOU KNOW YOU CAN QUICKLY SEND HIM MONEY USING ZELLE? HAVE YOU HEARD ABOUT ZELLE? DID YOU KNOW WE RECENTLY ADDED P2P TRANSFER SYSTEM CALLED ZELLE TO OUR DIGITAL SERVICES?

100

I FORGOT THAT PAYMENT WAS COMING OUT AND IT MADE ME GET AN OVERDRAFT.  I HATE HOW THOSE SNEAK UP ON ME.

DO YOU USE ANY OF OUR DIGITAL SERVICES? DID YOU KNOW YOU CAN SET UP A LOW BALANCE ALERT TO MONITOR YOUR ACCOUNT? CAN I SHOW YOU HOW YOU CAN SET ALERTS UP?

200

I LOST MY CARD!

DID YOU KNOW YOU CAN BLOCK YOUR CARD VIA OUR C&F APP? DO YOU USE ANY OF OUR DIGITAL SERVICES TO MONITOR YOUR TRANSACTIONS? DID YOU KNOW YOU CAN SET UP ALERTS FOR DEBIT CARD TRANSACTIONS FOR PEACE OF MIND?

200

CHECKS ARE SO EXPENSIVE!

DID YOU KNOW YOU CAN PAY BILLS THROUGH ONLINE BANKING OR THE APP? DID YOU KNOW YOU CAN SAVE MONEY ON CHECKS AND STAMPS BY PAYING BILLS THROUGH BILLPAY?

200

I FORGOT TO WRITE THE CHECK TO MY LANDLORD AND MY RENT IS DUE TODAY.

DID YOU KNOW WE HAVE A P2P TRANSFER SYSTEM CALLED ZELLE THAT YOU CAN SEND YOUR RENT WITH? HAVE YOU HEARD OF ZELLE? DID YOU KNOW YOU CAN SET UP REOCCURRING PAYMENTS THROUGH ZELLE?

200

I WANTED TO CHECK TO SEE IF A DEPOSIT WAS MADE INTO MY ACCOUNT TODAY.

DO YOU UTILIZE OUR DIGITAL SERVICE TO BE ABLE TO CHECK YOUR TRANSACTIONS ON DEMAND? DID YOU KNOW YOU CAN SET UP ALERTS SO YOU KNOW THE MOMENT MONEY IS DEPOSITED TO YOUR ACCOUNT?

300

I'M GOING TO BE TRAVELLING AND WANTED TO LET YOU KNOW SO I CAN USE MY DEBIT CARD.

DID YOU KNOW YOU CAN SET LOCATION LIMITS WHILE YOUR TRAVELING? DO YOU USE OUR MOBILE APP? DID YOU KNOW YOU CAN TURN YOUR CARD ON/OFF WHILE TRAVELING FOR SECURITY?

300

I MAILED A CHECK LAST WEEK AND THE COMPANY IS SAYING THEY HAVEN'T RECEIVED THE PAYMENT, CAN YOU SEE IF IT CLEARED?

DO YOU USE OUR ONLINE BANKING? DID YOU KNOW YOU CAN RESEARCH CHECKS I NTHE ONLINE BANKING? DID YOU KNOW YOU CAN DO AN ALERT FOR CHECKS CLEARD?

300

I'M GOING ON VACATION WITH A FAMILY MEMEBER, HOW CAN THEY GET THEIR PORTION OF THE RESERVATION TO ME?

DID YOU KNOW WE NOW OFFER ZELLE? DID YOU KNOW YOU CAN REQUEST OR SPLIT THE BILL WITH OTHERS USING ZELLE? DID YOU KNOW YOU CAN REQUEST/SEND MONEY QUICKLY THROUGH ZELLE?

300

I NEED CASH SINCE SILLY ME LEFT MY DEBIT CARD AT HOME.

DID YOU KNOW YOU CAN ADD YOUR CARD TO YOUR MOBILE WALLET AND ALWAYS HAVE IT WITH YOU?DID YOU KNOW USING YOUR MOBILE WALLET IS SAFER THAN CARRYING THE PHYSICAL CARD?

400

MY CARD HASN'T BEEN WORKING AFTER IT GOT DECLINED THE OTHER DAY AND I DON'T KNOW WHY.

DID YOU GET A TEXT/CALL FROM OUR FRAUD DETECTION CENTER? HAVE YOU GOTTEN AN ENROLLMENT TEXT FOR FRAUD TEXT ALERTS? DO YOU USE MOBILE BANKING? DO YOU HAVE A MOMENT WHILE I UPDATE YOUR CONTACT INFORMATION?

400

I NEED TO GET A COPY OF ALL THE CHECKS I WROTE LAST YEAR FOR MY ACCOUNTANT TO DO MY TAXES.

DID YOU KNOW YOU CAN SEARCH YOUR CHECKS BY DATE RANGE AND EXPROT THEM IN A FILE?

400

I NEED MY ACCOUNT NUMBER BECAUSE SOMEBODY IS GOING TO COME BY TO MAKE A DEPOSIT OF MONEY THEY OWE ME.

DID YOU KNOW THEY CAN SEND YOU MONEY BY ZELLE USING YOUR MOBILE # OR EMAIL ADDRESS?

400

CAN I CHANGE MY ADDRESS WITHOUT HAVING TO COME TO THE BRANCH?

DID YOU KNOW YOU CAN CHANGE YOUR ADDRESS THROUGH YOUR ONLINE BANKING? DI YOU KNOW WE DON'T HAVE TO GET A SIGNATURE IF YOU CHANGE YOUR ADDRESS THROUGH ONLINE BANKING? DID YOU KNOW YOU CAN CHANGE ANY OF YOUR CONTACT INFORMATION IN THE ONLINE BANKING?