Acronyms
CDBP
These will be migrated to the new site.
What are bill payment payee information, e-Transfer contacts and auto deposit registrations?
How members receive their one-time password.
What is via email or text message?
Go here to find Conexus Front Office.
What is Stella?
Our new e-Transfer payment partner.
Who is Prairie Payments Joint Venture (PPJV)?
PPI
What is Prairie Payments Initiative?
Members need these for first-time login
What is MEMBER CARD number and existing password?
Allows e-Transfers to be automatically deposited into a member's account without having to answer a security question.
What is auto deposit?
The best way to search for a member in Conexus Front Office.
What is by member number?
The go-to business unit for e-Transfer help, including fraud.
CFO
What is Conexus Front Office?
In preparation for the new Conexus Digital Banking Platform, members can do this.
What is ensure that Online Banking contact details (mobile phone and email) are up-to-date?
Go here to self-serve a password reset.
What is login page under "Forgot Password"?
When a user has not used CDBP for six months or has been locked out due to fraud, this will happen.
What is omnichannel contract not active?
Two ways to register for auto deposit.
What are via email address and phone number?
FTL
What is first-time login?
The timeframe, in minutes, which Conexus employees must notify partners when e-Transfer fraud is confirmed with a member.
What is 15 minutes?
Allows a cancelled e-Transfer to be automatically deposited back into the sender's account.
What is auto reclaim?
Go here to find a member's username in Conexus Front Office.
What is Omnichannel contracts/trustees/primary username (or alternate username)?
The amount of time (in minutes) that it may take for the first e-Transfer to process after the transition to the new CDBP takes place.
What is 30 minutes?
OTP
What is one-time password?
Members cannot use these symbols in their username.
What is _ (underscore) - (dash) and no more than one period in a row?
Do this to change a default account.
What is login to CDBP/My Conexus/Customize/Customize Accounts?
In Conexus Front Office, you would go here to add all the signers that require digital banking access.
What is under trustees?
The system used to determine the partner who initiated an e-Transfer transaction.
What is Ovation (account history in Teller Manager)?