breakfast
Service
Supportive dining
beverages
set up and clear
100

what order do we serve the meal?

cereal, clear the plate then main entree

100

what order does lunch get served in 

soup, main, desert

any other order the resident wants

100

how do we support independence

hand under hand, adaptive cutlery, place cup in their hands, ensure plate is in front of resident

100

what does in the larger glass?

water

100

what 4 things need to be on the table for breakfast?

juice cup, water glass, napkin folded in rectangle and spoon

200

After clearing a plate, you must do the following before serving the next plate

wash your hands

200

how gets served first at a meal

based on rotation

women then men if at a mixed table

200

Where do we place ourselves when assisting a resident with a meal or drink

sitting, even at snack times

200

what do we bring to the table when serving drinks?

tray of filled juices for the residents to choose what they want

200

what must all team members wear while in the dinning room 

Black apron

300

what alternatives do we offer at breakfast

yougurt, fruit, 

300

what side do I serve and clear from

serve - right

clear - left

300

what environmental/ personal factors play into a good dining experience

appropriate light and noise, clean and dry before meal, glasses and hearing aids are in, 

300

how does a resident "fix" their coffee or tea

with the milk, cream, sugar brought to the table

300

why do we use a spatula to clear dishes and never bring the cart to clear plates, cups, etc

to decrease the noise pollution in the dining room
400

what time do residents need to be in the dining room for breakfast

when they are hungry

typical service starts at 830

400

what additional beverage is served at dinner

wine

400

what changes can affect a dining experience

hearing, sight, holding utensils, diet texture, difficult recognizing food items, word finding

400

At mealtimes when are the coffee and tea served?

breakfast - beginning

lunch/ dinner - end unless resident wishes it earlier

400

when can we set the table before a meal? and why?

15 minutes 

Cues the residents it is time for a meal

500

do we use a show plate at breakfast

yes to show the hot options

500

what two things are important tasks when getting a residents order

Explaining what is actually on the show plate (roasted chicken with gravy, potatoes and creole corn) and ordering by name not texture

Remember we serve to individual preference (always have alternative items)

500

what does CHOICE stand for

C- connecting

H - honouring dignity

O - offering support

I - identity

C - creating opportunities

E- enjoyment

500

other than water, juice, coffee and tea.  What should we be offering residents to drink

milk

500
A resident wants to clear their own plate.  How do we support them?

Show and tell where it goes