Medication
Spitfire Dispositions
Insurance Alerts
Nebulizer/Supplies
MISC
100

The reason maintenance medications require consistent usage even if patient is feeling better

Maintenance medication works best when used regularly since it builds up in patient's system

100

The disposition used when a patient wants to schedule delivery without any changes to their address/credit card/medicines on order or any other custom requests.

Scheduled Ready to Bill

100

Funding options for patients diagnosed with asthma 

PAN/PAF

100

True or False: We can offer to send cups and tubing without sending the medicine

False 

100

Doctors typically prescribe nebulizers to people with these lung disorders

Asthma

COPD

Cystic Fibrosis

Bronchiectasis 

200

True or False: If a patient can only afford 1 out of 3 medicines they should just wait until they can pay and schedule all 3.

False: If a patient can only afford 1 out of 3 medicines, then it is better to at least schedule one so they have something to use rather than nothing. It is best patients follow their doctor's orders but 1 is better than none!

200

The disposition used when patient does not need to schedule this month because they were hospitalized for a while and now has over a month supply left.

Call Back in Future

200

What is the term used for the amount patients pay to health insurance before coverage starts? This amount can change year to year.

Deductible

200

Color of the disposable tubing? 

Green


200

True or False:

Auto Ship is only available to Medicare Part-B patients if they have a card on file.

False: Medicare Part-B patients are never eligible for autopay. Patients with other insurance types may be eligible as long as they have a card on file, it's at least their 2nd refill and they have a cell phone number.

300

The abbreviation "PRN" means?

As Needed

300

If a patient is using a rescue medication and does not need to reschedule at this time; what is the disposition used?

As Needed

300

This important information is found at the beginning of the alert starting with the date it was completed

Benefit Investigation 

300

Number of sets that come in a 1 month supply of disposable cups and tubing?

2

300

These are the 4 DirectRx core values

Personal Responsibility

Compassion for Others

Polite Persistence

360 Communication

400

The best practice when patient states they are concerned about new side effects from their breathing treatment

RPh/Transfer to pharmacy

400

The disposition used when a patient schedules a delivery but declines auto pay.

Scheduled Auto Ship

400

Question we must ask every Medicare Part-B patient for insurance purposes. 

Are you currently in the hospital or receiving these medication(s) elsewhere?


400

The frequency in which the reusable cups & tubing should be changed

Every 6 months

400

True or False: It is okay to set up a shipment to a Medicare Part-B patient in the hospital as long as their doctor states they are going home soon.  

False: We cannot ship out (bill) Medicare Part-B when a patient is still in hospital. We cannot set up the shipment until the patient is home so that there are no issues with double billing Medicare Part-B.

500

The names of 3 rescue medicines

Albuterol

Albuterol-Ipratopium (DuoNeb)

Levalbuteral

500

The disposition used when patient is unable to pay for their medication, their insurance is up to date, and they do not quality for funding.

Copay Review

500

The "QMB" abbreviation stands for

Qualified Medicare Beneficiary or Eligible for both Medicare and Medicare

500

True or False: Cups and tubing are universal so they can be used on all models.

True

500

The incorporated name for DirectRx that may show on patient's credit or debit card statements

Gabecare