ADA
Disability
Certifications
Leave Source
Miscellaneous
100

What is the definition of Disability?

A disabled person is someone who has a mental or physical impairment that prevents participation in major life activities.  

100

What is not covered under the ADA?

Common colds or influenza 

Disorders caused by the use of illegal drugs.


100

Define an 'Incomplete' certification?

Certification is received but one or more of the required entries have not been completed.

100

Do Ineligible Leaves get linked to the Job Accommodation module?

No

100

Who is your BFF in DM?

eSTAR

200

What are some of the major life activities covered under the ADA?

Seeing, hearing, eating, sleeping, walking, standing, sitting, reaching, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, interacting with others, and bodily functions. 


200

Is Depression a disability?

Yes. If the impairment meets the definition of a disability under ADA (i.e. limited life activities - eating, sleeping, walking, speaking, concentrating, etc.).

200

What is an 'Insufficient' certification?

A completed certification is received but the information provided is vague, ambiguous or not applicable.

200

How often should you check your dashboard?

Multiple times throughout the work day.
200

What does, "It never happened mean"?

If you don't document, it never happened.  

300

What if the employee's accommodation request is not clear?

Contact the employee to confirm what their provider has recommended as an accommodation that will allow them to perform the essential functions of their job.

300

Is COVID a disability?

Yes, having long COVID can be a disability under the ADA.  If it substantially limits one or more major life activity.

300

When should you 'Incomplete' a PIF?

Incomplete physician information (signature/specialty); incomplete or missing limitations; it is not clear how the employee's disability impact their essential job duties; dates of incapacity and/or F&D of the recommended accommodation.   

300

What is the process when uploading documents from Work Partners?

Save the document as a PDF then upload the document to Leave Source. Click the 'Review Button' in LS notifying the LOA Analyst that the document has been uploaded.

300

What do you review at the end of the day?

Review your production, it eliminates communications slipping through the cracks.

400

Should an employer invite the employee to suggest accommodations?

Yes, the employee may have good accommodation ideas, but may be hesitant to bring them up without being asked to do so. 

400

When reviewing ADA medical information what should you look for first?

The major life activity that is limited.

400

If the Physician Inquiry Form is missing ADLs affected, do you incomplete?

You may not have to if you are able to conclude what major life activities are being affected.  

400

When answering an email what should you do?

Review the employee's leave record and eSTAR, analyzing their whole leave story, prior to answering the question.

400

What leaves run concurrently?

FMLA and NJ FLA

500
What do you do when you receive a 'Physician Inquiry' form?

Review to confirm that the form is complete, the employee meets the definition of a disability, the recommended accommodation(s), and their duration are appropriate for the disability.


500

How do you accommodate an employee with an intellectual impairment?

Flexible schedule, additional training, job coaches, written instructions, timers, color coded systems, and extra time to complete a task are all considered accommodations.

500

If the provider states "No" to the employee being disabled, how do you handle?

Some physician's check "No" not understanding the question. You may be able to conclude what major life activities are being affected therefore confirming that the employee is disabled. An outreach to the employee can be done if the information provided is vague.

500

What should you do first when creating an FMLA leave?

Make sure the employee meets the eligibility requirements for FMLA as of the requested start date for their leave, including but not limited to confirming their productive hours worked in eSTAR.

500

What in Leave Source helps tell the story?

Employee/Leave Tags