Office
What is needed to take a good message?
Who; reason; contact information
How many ESAs can a person have?
One
Who is responsible for filling out the Test Accommodation Form (TAF)?
211 staff one business day prior to the exam date
What are the three steps to Register with DS?
Registration Form; Documentation; Meeting
What is the first thing you do when a student shows up for an exam appointment?
Check ID
What is the department voicemail pin followed by #?
315791
Dogs and Mini Horses
What is the first step in scheduling an exam appointment?
Add it to the calendar
When do you create an AIM User profile and Student Profile?
When you receive a Registration Form or Medical docs.
How do faculty and staff requset accommodations?
What do you do with documention and registration forms after scanning and saving them?
Return to person or shred
Where can ESAs go on campus?
Student's residence and outside only, unless otherwise stated in an accommodation.
When can we reschedule a student's exam appointment?
Only with instructor permission
Does a returning student need to redo the registration process?
Yes, if their condition has changed
What are the three steps to transfer a call?
Transfer; Dial; Transfer
Do service animals need to register with DS?
No, but they can
What is the one thing you must check when printing, giving out, receiving, and scanning an exam?
All the pages are there
Do ESAs need new documentation each year?
No
What information should always be in an appointment on the calendar?
[Location] Student first initial, last name, type of meeting
Notes:
SID
Phone if applicable
What is needed to send a fax to a provider?
Signed ROI, FAX number, Cover Sheet, DS Verification Form
Can a person have more than one Service Animal?
Yes
When should you check to see if a student has a Test Center Use Agreement on file?
Every time you complete a TAF
Who can scribe for a student to complete a Registration Form?
Anyone with the student's permission
Acknoledge and seek support to correct it