Show:
Consents
Appeal
Batch
SSI/SSD/PI
Score Cards
100
This allows SSA to release details on the claim to us
What is 1696
100
We file all recons unless this is the health plan or this is the contact priority
What is UHAZ and lowest
100
After checking the batch box, the follow up task should be rescheduled for this amount of time
What is 2 weeks
100
This program is based off need
What is SSI
100
This measures the amount of calls you take against the number of calls presented to you
What is queue handle ratio
200
If a child is over this age, they can sign the 827 as the claimant
What is 12
200
After an initial claim is denied, the next step is this
What is reconsideration
200
You cannot call the ADJ for status in these 3 places
What is Kalamazoo, Virginia, South Carolina
200
To be eligible for SSD you must have enough of these
What are work credits
200
Your exceptions should average no more that this amount
What is 13%
300
When consents are received, two additional things must be added
What is extension and fee section completed
300
If the claim is in this type of state, the next step is ALJ after an initial denial
What is prototype
300
There is no batch box for this place because we receive automatic updates
What is Texas, Virginia, South Carolina
300
In order to be eligible for SSI, you must earn less than this amount monthly
What is $1180
300
By the end of the week your tasks should be no older than this
What is 2.2 days
400
This form allows SSA to request medical records
What is the 827
400
These are the 3 categories considered when determining if we will rescreen for ALJ
What is claim type, appeal priority, health plan
400
In Kalamazoo, if you need to check status you will email this person
Who is Kathryn Howard
400
During the PI, the FO will review these two things to determine a persons eligibility for SSI
What are income and resources
400
If you neglect any portion of this during the call, you fail the audit
What is HIPAA
500
These are the 4 EDPNA
Who are Ashley Bennie, Jackie Nebbia, Matt Wood, Vicki O'Connell
500
These are 4 of the 10 prototype states
What is Alabama, Alaska, California, Colorado, Louisiana, Michigan, Missouri, New Hampshire, New York, and Pennsylvania
500
If you check the batch box and do not receive a response, your next step would be to follow up with this office
What is the FO
500
You will call this number to schedule PI
What is national line
500
If you close an account for these two reasons it factors into your corporation rate
What is lost contact and not interested