CX Culture
This is the "C" in CUSTOMERS
What is communication?
This Region 2 hub only has 1 distribution customer.
What is Huntsville (HTS)?
This customer delivers at the beginning of each month.
What is Sentry Drug?
This person is the longest tenured DISC employee.
Who is Gloria?
This process is how a driver is set up for success for the day.
What is optimizing a route?
The second "S" in CUSTOMERS was recently added. It stands for this.
What is SAFETY?
WS9 and ORL are 2 of the 3 major sort hubs in our network. This OU is the the 3rd.
What is CLT?
This customer delivers strictly to Chick Fil A.
What is NE Foods?
This Region 9 Ops Manager used to be located in Raleigh.
Who is Randy Cochran?
When a product gets left behind in the warehouse, it should get one of these types of scans.
What is a mid-day scan?
Taking pride in your work and admitting your mistakes falls under this letter of the CUSTOMERS acronym.
What is "O" or OWNERSHIP?
This OU is our Western most hub.
What is PEN?
This customer has a 9am commit time.
What is McMaster Carr?
Both VP's of Sales (Jimmy Baker and David ReDavid) both used to work for this company.
What is Airborne Express?
After optimizing a driver should do this.
What is freeze load stop order?
To create transportation solutions, and building these types of partnerships is the first part of our mission statement.
What is logistics?
The state of Georgia has OU's in this many regions.
What is 4?
This customer is located in Adam's hometown.
What is Cherokee Custom Scripts?
This Ops Manager is in charge of the Same Day Walmart sort.
Who is Whit Massey?
A pallet of paper contains this many cartons.
What is 40?
Our mission statement concludes with this. It's a testament to how frequently we execute our values.
What is one delivery at a time?
Cookeville, TN routes are on the NAS Omni board, but the product originates from this OU.
What is KNX?
We recently lost the business of this food customer due to them being bought out.
What is Sunbasket?
Jim and Jack both graduated from this University.
What is Auburn?
Operators use this "board" in the mornings to launch drivers.
What is a check-out board?