How do you present to a D style?
Be direct and confident; be brief
What are I style's key emotion?
Optimism and Trust
What are S style's motivated by?
Appreciation, predictability, sincerity
What should your body language be when talking to a C style?
Formal posture, direct eye contact
What should your body language be when talking to a D style?
Engage posture, direct eye contact
How do you present to an I style?
Tell a story, take your time, make them feel important, show enthusiasm, be energized, let THEM talk, be expressive
How do you present to a S style?
Focus on safely, reliability, and warranty
What do C style's fear?
Being wrong
What are D style's key emotion?
Anger
What are I style's motivated by?
Popularity, friendliness, inclusion
What do S style's fear?
Loss of control
What are C style's motivated by?
What are D style's motivated by?
Power, freedom, results, & challenges
What should your body language be when talking to a I style?
Jovial (happy/upbeat) posture, relax, eye contact
When communication with a S style, what to you do?
Slow down & take your time. Give them time to decide; provide assurance and support
What are an C style's needs?
Procedures, precision, detailed, and evidence
What do D style's fear?
Failure
When communication with a I style, what to you not do?
Lower their enthusiasm, focus on detail, react negatively
What are an S style's needs?
To serve, loyalty, relationships, completion of tasks
When communication with a C style, what to you not do?
Pressure for immediate decision; be too chatty. Not interested in small talk
When communication with a D style, what to you do?
Give immediate feedback, stay on subject, focus on results, be confident, be direct
What do I style's fear?
Rejection
When communication with a S style, what to you not do?
Be restless, pressure for an answer, make sudden changes, fail to deliver
When communication with a C style, what to you do?
Give detailed info, give time to think & decide