Disclosure
What is Disclosure?
Disclosure consists of the communication to patients and families regarding their healthcare status.
What is Second Victim Support?
Second Victim Support consists of health care providers suffering from anxiety and depression due to patient outcome.
T/F: The healthcare provider should limit the informations told to patients unless they are in a critical condition.
False. The patient should be explained everything happening to them despite the severity.
A 78 year old patient was recently admitted for falling down and fracturing their coxal bone. The family worried sick asks for routined check ups to keep up with her state. You as a healthcare provider instructs them step by step during your time with the patient. Disclosure or Second Victim Support?
Disclosure.
What makes disclosure so benificial?
Disclosure allows transparency and clear understanding of the situation thus more developing the relationship between provider and patient.
What makes Second Victim Support so beneficial?
Providing care for healthcare professionals can significantly decrease the results of burnout or disorders. Allowing them to properly provide and care for others.
T/F: Information regarding healthcare is only allowed to be shared with the patient themselves.
False. All information given regarding treatments, health status or medical history should be provided to patient and family if appropriate.
You as a healthcare provider recently lost a patient you grew to have a bond with over time. You find yourself struggling to keep focus on other patients and tasks. You resort to attending a meeting to help cope with the tragedy. Disclosure or Second Victim Support?
Second Victim Support
What are four positives of open disclosure?
1. Build Trust
2. Encourage accountability
3. Improves family satisfaction
4. Reduces Legal Risk
What are the positives of Second Victim Support?
1. Allows staff to cope with stress and trama
2. Reduction of burnout, resulting in more focused providers
3. Increased job satisfaction in showing the staff are considered and valued.
T/F: Coping mechanisms used for Second Victim Support include peer support programs, counseling services and debriefing sessions.
True!
Your failure in keeping the patient and family involved in the situation of the patients health has resulted in miscommunication leading to a potential lawsuit. Disclosure or Second Victim Support?
Disclosure.
What are the cons of disclosure?
1. Potential legal consequences
2. Damage to reputation
3. Risk of misunderstanding
4. Emotions impact of staff
What are the cons of Second Victim Support?
1. Fear of repercussions
2. Blame culture
3. Lack of resources
4. Fear of disclosure
T/F: Without proper help, Second Victims are more incline of experiencing burnout, anxiety, depression and other mental struggles.
True!
You notice one of your coworkers recently burnout and filled with anxiety. Knowing what's best, you advise them to attend a peer meeting to voice how they feel and hopefully feel better. Disclosure or Second Victim Support?
Second Victim Support.